Frontline crisis response : operational dilemmas in emergency services, armed forces, and humanitarian organizations / Jori P. Kalkman, Netherlands Defense Academy.

Format:

Book

Author/Creator:

Kalkman, Jori Pascal, author.

Language:

English

Subjects (All):

Emergency management.

Crisis management.

Physical Description:

1 online resource (xiii, 262 pages) : digital, PDF file(s).

Place of Publication:

Cambridge, United Kingdom ; New York, NY : Cambridge University Press, 2024.

Summary:

Frontline crisis response is challenging. Emergency responders, soldiers, and humanitarian aid workers all operate at the frontlines of threatening, uncertain crisis situations on a daily basis. Under intense pressure, they need to make a range of difficult decisions: to follow preexisting plans or improvise; to abide by top-down instructions or take discretionary actions; to get emotionally involved or keep a rational distance? These dilemmas define their work but, until now, have not been subjected to systematic investigation. This book conducts in-depth studies of eleven such dilemmas by integrating a wide array of research findings on crisis response operations. The comprehensive overview of crisis response research shows how frontline responders deal with these dilemmas amidst the chaos of crises and forms the basis for the formulation of a theory of frontline crisis response. As such, this book will undoubtedly help to understand, evaluate, and advance crisis response operations.

Notes:

Title from publisher's bibliographic system (viewed on 29 Sep 2023).

Other Format:

Print version:

ISBN:

9781009262170 (ebook)

Access Restriction:

Restricted for use by site license.