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Rol de las expectativas en el juicio de satisfaccion y calidad percibida del servicio [recurso electronico] / Jenniffer Peralta Montecinos.
- Format:
- Book
- Author/Creator:
- Peralta Montecinos, Jenniffer.
- Language:
- Spanish
- Subjects (All):
- Negocios y economia--Servicio al cliente.
- Business and Economics--Customer service.
- Local Subjects:
- Negocios y economia--Servicio al cliente.
- Business and Economics--Customer service.
- Physical Description:
- 1-22 p.
- Semestral
- Vol. 1, No. 14(2006)-
- Place of Publication:
- Arica (Chile) : Red Limite, 2006.
- OCLC:
- 950766040
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