e-Management : The Impact of e-Business on Today’s IT Manager / by Ian Gouge.

Format:

Book

Author/Creator:

Gouge, Ian, Author.

Series:

Practitioner Series

Language:

English

Subjects (All):

Electronic digital computers--Evaluation.

Electronic digital computers.

Software engineering.

System Performance and Evaluation.

Software Engineering.

Local Subjects:

System Performance and Evaluation.

Software Engineering.

Physical Description:

1 online resource (XII, 172 p. 11 illus.)

Edition:

1st ed. 2003.

Place of Publication:

London : Springer London : Imprint: Springer, 2003.

Language Note:

English

Summary:

In today's rush towards e-Business many organizations have failed to recognize that the responsibilities of IT Managers have significantly changed. No longer do the tried and trusted methods of the 3- or 4-GL lifecycle retain the value they once possessed; and the more we try to fit new e-Business developments into old and ill-fitting processes and practices, the greater the danger of compromising the business altogether. Ian Gouge offers an insight into the very real - and new - challenges faced by IT managers and professionals, such as: - What is e-Business? - What are the implications of e-Business for the IT Professional? - What are the 'systems' expectations of both internal and external customers? What does the IT Manager need to consider to make an effective contribution to the new business model e-Management is a valuable guide for those responsible for the management of IT in the burgeoning world of e-Business. It also provides insight for those business managers who are more dependent on information technology for their business than perhaps they realise.

Contents:

Introduction

Part 1: Definition of e-Business

Part 2: The Implications of e-Business; General System's Issues; Our Customers' Expectations; Our Partners' Expectations; Part 3: How e-Business Impacts the IT Manager

Business Processes; IT Processes; Managing Technology; Managing People; Part 4: A Model for the e-Business IT Manager

Purpose of this section; The Proposition; The Model; Part 5: Worked Examples

Introduction; Example 1: B2C Intranet Site; Example 2: B2B Collaborative ERP Extranet; Example 3: Advertising via Mobile Technology; Example 4: Solely Outsourced e-Business Development; Example 5: Core Back-Office Systems Development; References

Part 6: Technical Challenges.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references and index.

ISBN:

9781447100812

1447100816