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Building profit through building people : making your workforce the strongest link in the value-profit chain / Ken Carrig and Patrick M. Wright.
- Format:
- Book
- Author/Creator:
- Carrig, Ken, 1957-
- Language:
- English
- Subjects (All):
- Employee motivation.
- Job satisfaction.
- Employee loyalty.
- Consumer satisfaction.
- Corporate profits.
- Supervision of employees.
- Personnel management.
- Physical Description:
- 1 online resource (200 p.)
- Place of Publication:
- Alexandria, Va. : Society for Human Resource, c2006.
- Summary:
- This instructive field book will guide human resource professionals and company management in their use of the profit value chain to build profitability through good management. Instruction for human resource professionals on becoming successful strategic partners in their companies and includeds information for company management on how strategic human resource can contribute to an organization's financial success. It focuses on practical, ""how-to"" steps in implementing value profit chain principles using the experiences of SYSCO, Sears, Continental Airlines, and other large, well-know
- Contents:
- A compelling argument : its all about people
- The value-profit chain redefined
- Your customer : a critical link in the value-profit model
- Employee satisfaction, loyalty and your employment brand
- The 5-star employment brand model
- The 5-star management model
- Testing the 5-star model
- Embedding the 5-star model with a market-based approach
- Building 5-star capability
- A strategic summons for human resources.
- Notes:
- Description based upon print version of record.
- Includes bibliographical references (p. 183-185) and index.
- ISBN:
- 1-58644-179-5
- OCLC:
- 456412603
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