Knowledge management in libraries : concepts, tools and approaches / Mohammad Nazim, Bhaskar Mukherjee.

Format:

Book

Author/Creator:

Nazim, Mohammad, author.

Mukherjee, Bhaskar, author.

Series:

Chandos information professional series.

Chandos Information Professional Series

Language:

English

Subjects (All):

Libraries.

Knowledge management.

Information organization.

Physical Description:

1 online resource (314 pages)

Edition:

First edition.

Place of Publication:

Amsterdam : Elsevier, [2016]

System Details:

text file

Summary:

Knowledge Management in Libraries: Concepts, Tools and Approaches brings to the forefront the increasing recognition of the value of knowledge and information to individuals, organizations, and communities, providing an analysis of the concepts of Knowledge Management (KM) that prevails among the Library and Information Science (LIS) community. Thus, the book explores knowledge management from the perspective of LIS professionals. Furthermore, unlike most books on the topic, which address it almost exclusively in the context of a firm or an organization to help gain a competitive advantage, this book looks at knowledge management in the context of not for profit organizations such as libraries. Describes the theory and approaches of knowledge management in the context of librarianship Seeks to identify and explain the principles that underlie the different processes of knowledge management Combines the theoretical and practical perspectives of the topic Provides a comprehensive and methodological approach to support librarians and information science professionals in the implementation of knowledge management in libraries and information centers Proposes a model for libraries and information centers which may be used as a guide for implementation Incorporates illustrations where necessary to provide a clear understanding of the concepts

Contents:

Front Cover

Knowledge Management in Libraries: Concepts, Tools and Approaches

Copyright

Contents

List of Figures

List of Tables

About the Authors

Preface

References

Acknowledgements

Chapter 1: An Introduction to Knowledge Management

Introduction

Emergence of the Knowledge Age

What is Knowledge?

Data, Information, and Knowledge: Conceptual Difference

Organizational Knowledge

Knowledge Creation and Conversion Process

Knowledge Management

Definitions From the Literature

Different Perspectives on KM

Objective of KM

Benefits of KM for Individuals, Communities, and Organizations

Challenges in Managing Knowledge

KM, Academia, and Librarianship

KM and Academic Libraries

Summary

Chapter 2: History and Evolution of Knowledge Management Systems

Early Civilizations

Invention of the Printing Press

Emergence of the KM Concept

Evolution of Knowledge Management Systems

Data Management Systems

Document Management Systems

Components of Document Management Systems

Information Management Systems

Content Management Systems

Holding Information About Digital Content (Metadata)

Holding Digital Content

Process Management

Publishing Online

Knowledge Management Systems

Information Management Versus Knowledge Management

Chapter 3: Knowledge Management From a Library and Information Science Perspective

Concepts of Knowledge Assets in Libraries

Concepts of KM Among LIS Professionals

Definitions of KM in the LIS Literature

Factors Leading to the Emergence and Development of KM

Shift From an Industrial Model of Business to an Intellectual Capital Model of Business

Dramatic Increase in the Volume of Information

The Emergence of a Knowledge Society.

The Emergence of Information and Communications Technology (ICT)

Needs and Scope of KM for the LIS Profession

Opportunities and New Roles for LIS Professionals in KM

Major Threats and Challenges for LIS Professionals

KM Competencies

Major Outcomes

Chapter 4: Knowledge Management Approaches

Intellectual Capital Approach

Techno-Centric Approach

Human-Centric Approach

Knowledge Creation and Conversion Approach

Codification Approach

Personalization Approach

Keeping Communities of Practice Alive

Providing Easy Access to Human Resources

Other Approaches to KM in Libraries

Organizational Learning/Innovation Approach

Knowledge Sharing

ICT-Based Data Banks or Knowledge Repositories

Networking and Partnership With Other Libraries

Collaborative Tools

Approaches to Managing Knowledge in Libraries: A Case Study of Indian Academic Libraries

Chapter 5: Knowledge Management Strategy

Categories of Knowledge Assets in a Library

Tacit Knowledge

Explicit Knowledge

Procedural Knowledge

Cultural Knowledge

Strategy to Manage Knowledge in Libraries

Key Components of KM Strategy

People and Culture

KM Processes

Knowledge Identification and Acquisition

Knowledge Capture and Codification

Knowledge Organization and Retrieval

Knowledge Transfer and Sharing

Knowledge Use and Application

Information Technology

KM Model for Libraries

Knowledge and Expertise

Organizational Culture

Information Technology Infrastructure

Networks

Creation of the Position of Knowledge Manager

Chapter 6: Knowledge Management Tools for Libraries

KM Tools

Classification of KM Tools

KM Tools for Libraries

IT-Based KM Tools.

Traditional Database Tools

Databases of Lessons Learned

Common Knowledge Database

Ready-Reference Database

Question Point

Advanced Web-Based Tools

Really Simple Syndication

Blogs

Wikis

Instant Messaging

Knowledge Repositories

Knowledge Portals

Social Media Technologies

Social Bookmarking Tools

Knowledge Organization and Discovery Tools

Knowledge Mapping

Data Warehousing

Data Mining

Knowledge Discovery

Intranets

Groupware and Collaboration Tools

E-learning

Conventional or Non-IT-Based KM Tools

Community of Practice

Mentoring

Storytelling

Brainstorming

After Action Review

Knowledge Audit

Conference, Formal or Informal Meetings, Training Programmes, Seminars and Workshops

Chapter 7: Knowledge Management Competencies

Concept of Knowledge Management Skills and Competencies

Requirements of General Competencies in the LIS Profession

Types of Competencies

Need for Knowledge Management Skills and Competencies for LIS Professionals

Types of KM Skills and Competencies

Investigation of the Required KM Competencies for LIS Professionals

KM Culture Competencies

Management Competencies

Interpersonal Competencies

Leadership and Strategic Competencies

IT Competencies

Comparison of the Mean Scores of KM Competencies (Five Categories)

Discussion

Chapter 8: Knowledge Management Education

The LIS Profession and the Emergence of KM

KM Education

The Need for KM Education: Challenges for LIS Professionals

KM Education in LIS Educational Programs

Knowledge Management Education From an Indian Perspective

KM Education Within LIS Educational Programs

Specific Issues of KM Education in India

Findings.

Analysis of Respondents' Additional Comments

Chapter 9: Knowledge Management in Libraries

The Changing Environment and Issues Facing Academic Libraries

Information Is Created in Many Formats

New Scholarly Communication and Publishing Models

Ever Changing Information Needs of Users

New Models of Information Organization and Delivery

Changing Role of Academic Librarians From Information Managers to Knowledge Managers

KM Practices in Academic Libraries

Relevance of KM to Academic Libraries

Use of KM Systems in Academic Libraries

The Problems of Adopting KM Practice in Academic Libraries

KM Initiatives in India

Librarians' Perceptions Towards KM

Research Questions

Methods of Research

Study Findings

Librarians' Understanding of the Concept of KM

Applications and Methods of KM Practice in Academic Libraries

Potential Benefits of KM Practice

Barriers to KM Applications in Academic Libraries

Librarians' Involvement in KM Practice

RQ1: What Is the Concept of KM, as Understood by Librarians?

RQ2: What Are the Potential Applications and Methods of Incorporating KM Practice in Academic Libraries?

Provision of Training and Learning Opportunities for Employees

Promoting a Knowledge-Sharing Culture

Use of ICT to Support the Creation of and Access to Internal Knowledge

Networking and Partnerships With Other Libraries

RQ3: What Are the Potential Benefits of Incorporating KM Into Academic Library Practice?

KM Helps to Improve Library Operations and Services

KM Helps to Improve a Library's Overall Performance and Future Prospects

KM Helps to Make Academic Libraries More Relevant to Their Parent Organizations

KM Helps to Transform Academic Libraries Into Learning Organizations.

RQ4: What Are the Barriers to Incorporating KM Practice?

RQ5: How Are Academic Librarians Involved With KM at Their Institutions?

Chapter 10: Information Technology and Knowledge Management

ICT-Based KM Systems

Web-Based Applications

Social Media

Social Bookmarking/Cataloguing

Web Discovery Services

Use of ICT-Based KM Systems in Libraries

Use of ICT-Based KM Systems: A Case Study of Indian Academic Libraries

Need and Objectives of Study

Methodology

Results

Library Collection

Library Staff

Computerised Library Operations and Services

Use of ICT-Based Tools for Communication and Knowledge Sharing in Academic Libraries

Availability of Trained Staff for Handling ICT-Based Systems and Services in Libraries

Librarians' Perceived Challenges of ICT-Based Systems and Services

Chapter 11: Factors Critical to the Success of Knowledge Management

KM Success Factors

Success Factors of KM in Libraries

Organizational Structure

Technology Infrastructure

Knowledge Processes

Training and Education

Assessing Success Factors for KM: A Case Study of Indian Academic Libraries

Success Factors: Degree of Importance

Success Factors: Degree of Implementation

Comparison Between the Degree of Importance and the Degree of Implementation

Role of OC in KM

Assessment of Organizational Culture in Banaras Hindu University Library System

Index

Back Cover.

Notes:

Includes index.

Includes bibliographical references and index.

Description based on online resource; title from PDF title page (ebrary, viewed August 24, 2016).

ISBN:

9780081005682

0081005687

OCLC:

961354076