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Libraries that learn : keys to managing organizational knowledge / edited by Jennifer A. Bartlett and Spencer Acadia.

EBSCOhost Academic eBook Collection (North America) Available online

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Format:
Book
Contributor:
Bartlett, Jennifer A., editor.
Acadia, Spencer, editor.
Series:
Gale eBooks
Language:
English
Subjects (All):
Libraries--Information technology.
Libraries.
Knowledge management.
Libraries--Information resources management.
Organizational learning.
Communication in library administration.
Libraries--Information technology--United States--Case studies.
Knowledge management--United States--Case studies.
Physical Description:
1 online resource (xi, 168 pages) : illustrations
Place of Publication:
Chicago : ALA Editions, 2019.
Summary:
This book surveys approaches to knowledge management (KM) that address hierarchical power structures and internal competition to get measurable results. With insights from case studies at academic and special libraries, this book covers demystifying KM by reframing it to reflect organizational needs; six elements of an actionable knowledge audit; harvesting staff insights; effective communities of practice; platforms and library tools; fostering knowledge sharing; and more.
Contents:
Overview and context
Histories, theories, and perspectives in knowledge management / by Spencer Acadia
Challenges and issues in managing organizational knowledge / by Spencer Acadia and Jennifer A. Bartlett
Conceptual and technological tools for knowledge management / by Jennifer A. Bartlett and Spencer Acadia
Predicting the future of knowledge management / by H. Frank Cervone
Case studies
Chaos controlled: a special library's approach to knowledge management / by Linna R. Agne and Debra P. Brookhart
Fostering knowledge sharing among liaison librarians / by Diana Dill and Alice Kalinowski
Managing knowledge, managing change: an interim leadership experience / by Rachael Dreyer and Jennie Levine Knies
Using libanswers to create an internal staff handbook / by Jeremiah Paschke-Wood and Anne E. Wilson
From wiki to blog: an academic library's journey to a collaborative knowledge management system / by Junior Tidal
Securing knowledge before employee departure: do wikis work? / by Nancy J. Weiner.
Notes:
Includes index.
Includes bibliographical references and index.
Description based on print version record.
ISBN:
9780838918463
0838918468
9780838918456
083891845X
OCLC:
1150888027

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