Troubled IT projects : prevention and turnaround / John M. Smith.

Format:

Book

Author/Creator:

Smith, John M., 1947-

Contributor:

Institution of Electrical Engineers.

Series:

IEE professional applications of computing series Troubled IT projects

THEi IET ebooks.

THEi IET ebooks

Language:

English

Subjects (All):

Project management--Handbooks, manuals, etc.

Project management.

Information technology--Management--Handbooks, manuals, etc.

Information technology.

Physical Description:

1 online resource (272 p.)

Other Title:

Troubled information technology projects

Place of Publication:

London : Institution of Electrical Engineers, c2001.

Language Note:

English

System Details:

Access using campus network via VPN at home (THEi Users Only).

Summary:

There is no mystery surrounding the reasons for IT project failure but the key issue is that IT services vendors and buyers make the same mistakes again and again, and again. This manual offers systematic guidance on how to sense and avoid the causes of IT project failure at every step; from project conception to the disposal of the system after a long and beneficial operational life. It includes a detailed analysis of the 40 root causes of troubled IT projects - drawing on research and the author's experience and common sense. The text covers the entire project life cycle from both sides of t

Contents:

CONTENTS; Foreword; Preface; Part 1 Why Projects Fail; Chapter 1 What is a Troubled Project?; Chapter 2 Root Causes of Troubled Projects; Chapter 3 A Troubled Project Case Study - The SS Great Eastern; Part 2 Preventing Troubled Projects at the Planning Stage; Chapter 4 A Professional Services Sales Primer; Chapter 5 Opportunity Qualification and Selection; Chapter 6 Engaging the Potential Buyer and Bid Planning; Chapter 7 Shaping the Solution; Chapter 8 Defining and Refining the Solution; Chapter 9 Project Estimating, Planning, Contract Negotiation and Pricing

Chapter 10 Managing Quality and RiskChapter 11 Writing and Presenting the Proposal; Part 3 Reviewing Troubled Projects in Delivery; Chapter 12 Project Delivery Reviews; Chapter 13 Review Planning and Preparation; Chapter 14 Conducting the Review and Preparing the Report; Chapter 15 Requirements and Design Baselines; Chapter 16 Project Planning and Progress Against Plans; Chapter 17 The Development Life Cycle; Chapter 18 Project Organisation; Chapter 19 Project Management System; Part 4 Project Turnaround and Organisational Learning; Chapter 20 Turning Around a Troubled Project

Chapter 21 Individual and Organisational LearningAppendix 'Key Lessons' extracted from the UK House of Commons Committee of Public Accounts First Report - Improving the Delivery of Government IT Projects - published on 24 November 1999; Index

Notes:

Includes index.

Includes bibliographical references and index.

ISBN:

1-281-97108-1

9786611971083

0-86341-977-1

OCLC:

437247455