Latinas on the line : invisible information workers in telecommunications / Melissa Villa-Nicholas.

Format:

Book

Author/Creator:

Villa-Nicholas, Melissa, author.

Series:

Latinidad: Transnational Cultures in the United States

Language:

English

Subjects (All):

Hispanic American women--Employment--History--United States.

Hispanic American women.

Telecommunication--Employees--History--United States.

Telecommunication.

Physical Description:

1 online resource (158 pages)

Place of Publication:

New Brunswick, New Jersey : Rutgers University Press, [2022]

Summary:

"Latinas on the Line provides a compelling analysis and historical and theoretical grounding of the oral histories, never before seen, of Latina information workers in the Bell System from their entrance in 1973 to their retirements by 2015. Author Melissa Villa-Nicholas demonstrates the importance of Latinas of the field of telecommunications through their own words and uses supporting archival research to provide an overview of how Latinas engage and remember a critical analysis of their work place, information technologies, and the larger globalized economy and shifting borderlands through their intersectional identities as information workers. The book offers a rich and engaging portrait of the critical history of Latinas in telecommunications, from their manual to automated to digitized labor"-- Provided by publisher.

Contents:

Frontmatter

CONTENTS

ABBREVIATIONS

INTRODUCTION

1 WHY LATINAS? overlapping technology histories

2 THE INVISIBLE INFORMATION WORKER

3 LATINAS ON THE LINE

4 WE WERE FAMILY

5 THE TELECOMMUNICATIONS LIFE CYCLE: Lorraine: a case study

CONCLUSION

ACKNOWLEDGMENTS

INDEX

Notes:

Description based on print version record.

Includes bibliographical references and index.

ISBN:

1-9788-1375-9

OCLC:

1280415804