Shut up and listen : a brief guide to clinical communication skills / Cathy Jackson.

Format:

Book

Author/Creator:

Jackson, Cathy, author.

Language:

English

Subjects (All):

Communication.

Medical personnel.

Physician and patient.

Physical Description:

1 online resource (90 p.)

Place of Publication:

Dundee : Dundee University Press, [2006]

Language Note:

In English.

Summary:

This concise guide to clinical communication develops a range of communication skills transferable across disciplines and is ideal for students and practitioners of all health professions, including doctors, nurses, midwives, health visitors, vets etc. It is also a useful revision aid for medical students. The book contains excellent practical advice on essential topics such as breaking bad news, dealing with aggressive and violent patients, discussing sensitive issues and helping patients with difficult decisions.

Contents:

Frontmatter

Contents

Introduction

CHAPTER 1 Before the Consultation

CHAPTER 2 First Impressions

CHAPTER 3 Gathering Information

CHAPTER 4 Giving Information

CHAPTER 5 Helping Patients with Difficult Decisions

CHAPTER 6 Breaking Bad News

CHAPTER 7 Discussing Sensitive Issues

CHAPTER 8 Helping Patients to Give Up (Smoking, Drinking, Eating, Drugs)

CHAPTER 9 Dealing with Aggressive and Violent Patients

CHAPTER 10 Consulting through Interpreters

CHAPTER 11 Exam Checklists

Further Reading

Notes:

Description based on print version record.

ISBN:

1-4744-6952-3