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How to deliver integrated care : a guidebook for managers / edited by Axel Kaehne, Henk Nies.

EBSCOhost Academic eBook Collection (North America) Available online

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Format:
Book
Contributor:
Kaehne, Axel, 1971- editor.
Nies, Henk, editor.
Series:
European Health Management in Transition Series
Language:
English
Subjects (All):
Medical administration & management.
Medical--Administration.
Medical.
Health services administration.
Physical Description:
1 online resource (217 pages) : illustrations
Edition:
1st ed.
Place of Publication:
Bingley, England : Emerald Publishing Limited, [2021]
Summary:
This book introduces service planners and managers to successful strategies to design, implement and manage care integration programmes. It details the various components of change in individual chapters, which are illustrated with practical examples from actual care implementation projects.
Contents:
Cover
HOW TO DELIVER INTEGRATED CARE
Series Page
HOW TO DELIVER INTEGRATED CARE: A GUIDEBOOK FOR MANAGERS
Copyright
TABLE OF CONTENTS
LIST OF TABLES AND FIGURES
LIST OF CONTRIBUTORS
ABOUT THE CONTRIBUTORS
FOREWORD
1. Integrated Care - An Introduction
Why Integrated Care?
What Is Care Integration?
What Does Integrated Care Look Like in Practice?
The Nuts and Bolts of Integrated Care
What the Book Contains
References
2. Financing Care Integration: A Conceptual Framework of Payment Models That Support Integrated Care
Introduction
Key Elements of the Framework
Possible Integrators of Care
The Patient
The (Health) Care Provider
The Commissioner or Payer Model
Base Payment versus Alternative Payment
Overview of Payment Models
Payment Models with the Patient as Integrator
Base Funding
Alternative Funding
Payment Models with the Provider as Integrator
Payment Models with the Commissioner or Payer as Integrator
Base Models
Actor Specific Limitations to Integrating Care
Patient
Health Care Provider
Commissioner or Payer
Conclusion: How to Use the Framework?
Further Reading
3. Leadership in Integrated Care
What Are the Challenges and Enablers in Leading and Managing in IC Settings?
What Leadership and Management Competency Frameworks Do Individuals Operate Within?
Which Mechanisms Help Integration?
Macro-Level Mechanisms
Meso-Level Mechanisms
Micro-Level Mechanisms
Conclusion
4. Engaging Patients for Integrating Care
Engaging Patients with Lived Experiences in Service Design
Meaningful Patient Engagement
Design Thinking in Health Care.
Example of Using Design Thinking to Involve Patients in Integrated Care
Outcomes of the Engagement Process
Findings and Reflections
Enablers and Inhibitors of Change: Lessons for Others
5. Social Dimensions of Care Integration
Outline placeholder
Prerequisite 1: Appraise and Act in Each Other's Interests
How to Increase Actors' Prosocial Motivation?
Prerequisite 2: Let All Voices Be Heard
How to Increase Actors' Willingness and Their Ability to Speak Up?
Prerequisite 3: Listening to and Understanding Each Other
How to Increase Actors' Willingness to Understand Each Other?
Further Readings
6. Values in Integrated Care
What Are Values?
Core Values Underpinning Integrated Care
The Role of Values in Integrated Care Governance
How to Deal with Value Conflict as a Manager?
Exercise 1: Values Mapping
Exercise 2: Identifying Collaborative Values Session
Exercise 3: Identifying Personal Values Session
Key Points
Further reading
7. Digital Health Enabling Integrated Care
What Is Digital Health in Integrated Care?
Who Are the Users of Digital Health and Who Else Is Affected by Digital Health?
What Technology to Choose and How to Make a Decision
Developing New Technology
Adopting and Adapting Off-the-shelf Technology
Overcoming Implementation Challenges
Additional Resources
8. Implementing Integrated Care
What Implementation Is
The Key Domains of Implementing Change
What Is Special about Implementing Integrated Care?
The Multiprofessional Character of Integrated Care
Parallel Governance
A Short Window of Opportunity but a Longue Durée.
Different Costs and Benefits across Organizations
Nature of Change - Clinical and Organizational
Frameworks of Change
Kotter's 8 Step Framework for Change
Create Urgency
Action Points
Form a Powerful Coalition
Create a Vision for Change
Communicate the Vision
Empower Action
Create Quick Wins
Build on the Change
Make It Stick
9. Evaluating Integrated Care
An Overview of Approaches to Evaluation
Choosing an Evaluation Approach
Frameworks to Understand Integrated Care Theory
The Importance of a Logic Model for Evaluating Integrated Care
Developing the Logic Model
What Constitutes the Logic Model?
Program Outcomes
Program Outputs
Program Activities/Processes
Program Inputs and Resources
Measurement
Person-oriented Outcome Measurement
Data Capture
Analysis, Feedback and Reporting
Further Considerations
Dealing with Complexity
Dynamic Evaluation
Qualitative Approaches to Evaluation
Approaches to Summative Evaluation
Comparative Effectiveness
INDEX.
Notes:
Includes index.
Description based on print version record.
Description based on publisher supplied metadata and other sources.
ISBN:
1-83867-527-2
OCLC:
1231604098

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