Problem-solving in organizations : a methodological handbook for business students / Joan Ernst van Aken, Hans Berends, Hans van der Bij.

Format:

Book

Author/Creator:

Aken, Joan Ernst van, author.

Berends, Hans, author.

Bij, Hans van der, 1955- author.

Language:

English

Subjects (All):

Problem solving.

Physical Description:

1 online resource (xiii, 183 pages) : digital, PDF file(s).

Place of Publication:

Cambridge : Cambridge University Press, 2007.

Language Note:

English

Summary:

This concise introduction to the methodology of Business Problem Solving (BPS) is an indispensable guide to the design and execution of practical projects in real organizational settings. The methodology is both result-oriented and theory-based, encouraging students to use the knowledge gained on their disciplinary courses, and showing them how to do so in a fuzzy, ambiguous and politically charged real life business context. The book provides in-depth discussion of the various steps in the process of business problem solving. Rather than presenting the methodology as a recipe to be followed, the authors demonstrate how to adapt the approach to specific situations and to be flexible in scheduling the work at various steps in the process. It will be indispensable to MBA students who are undertaking their own field work.

Contents:

Cover; Half-title; Title; Copyright; Contents; Figures; Boxes; Preface; Part I Fundamentals; 1 Scope and nature of this handbook; 2 Problem-solving projects in organizations; 3 Design-focused business problem-solving; 4 Theory-based business problem-solving; Part II The problem-solving project; 5 Intake and orientation; 6 Theory-based diagnosis of business problems; 7 Solution design; 8 Change plan design and the actual change process; 9 Evaluation, reflection and termination; Part III On methods; 10 Qualitative research methods; 11 Searching and using scholarly literature

12 Quality criteria for researchPart IV Conclusion; 13 Concluding remarks; References; Index

Notes:

Title from publisher's bibliographic system (viewed on 05 Oct 2015).

Includes bibliographical references (p. 174-180) and index.

ISBN:

1-107-17140-7

1-280-85021-3

0-511-27898-5

0-511-27838-1

0-511-27718-0

0-511-32017-5

0-511-61841-7

0-511-27777-6

OCLC:

252535464