Leadership and management of quality in higher education / edited by Chenicheri Sid Nair, Leonard Webster and Patricie Mertova.

Format:

Book

Author/Creator:

Nair, Chenicheri, author.

Contributor:

Nair, Chenicheri Sid, editor.

Webster, Leonard, editor.

Mertova, Patricie, editor.

Series:

Chandos Learning and Teaching Series

Language:

English

Subjects (All):

Education, Higher.

Leadership.

Total quality management in higher education.

Physical Description:

1 online resource (247 p.)

Edition:

1st edition

Place of Publication:

Oxford : Chandos Publishing, 2010.

Language Note:

English

System Details:

text file

Summary:

This book provides a range of case studies concerning the leadership and management of quality development in higher education. It captures the experiences of senior administrators and managers to the complexity of problems that quality development involves. The authors draw attention to the human-centred approach to quality, as they argue that in any activity there is a need to take account of human values and attitudes.Experiences from experts in the fieldGuide to resources that are utilized in the higher education industryAuditors' perceptions

Contents:

Cover; Leadership and Management of Quality in Higher Education; Copyright; Contents; List of figures and tables; About the authors; Preface; Part 1 Overview; 1 Growth of the quality movement in higher education; Introduction; Where did quality come from?; Quality development in higher education; What is quality?; Critique of current higher education quality models; Summary; References; Part 2 Leadership of quality in higher education; 2 Initiative-based quality development and the role of distributed leadership; Introduction; Quality in a wider context

Events crucial for the internal quality development at CBSThe aims of CBS' quality work; The quality system developed at CBS; Distributed leadership; Conclusion; Notes; References; 3 A leadership model for higher education quality; One scenario at Stable State University; Issues and action points involved in the scenario; Challenges for CEOs, senior administrators and faculty leaders; Benefits from adopting the quality model; References; 4 A framework for engaging leadership in higher education quality systems; Introduction; Background; The process; The product

The ELF in practice: unit improvementConclusion; Acknowledgements; Appendix A; Appendix B; Appendix C; References; Part 3 Approaches of managers to quality in higher education; 5 Quality management in higher education: a comparative study of the United Kingdom, the Netherlands and Finland; Introduction; Quality management; Quality and its links with autonomy and the freedom to manage; Approach; Findings from the case studies; The case studies: similarities and differences; Conclusions; References; 6 Towards a culture of quality in South African higher education; Introduction

A culture of qualityResearch; Establishing a culture of quality; Conclusion; References; Part 4 Auditing quality in higher education; 7 Auditors' perspectives on quality in higher education; Introduction to External Quality Assurance; Standards; Approaches to External Quality Assurance - costs, benefits and recurring lessons; Concluding comments; References; Part 5 Academic development and quality in higher education; 8 Academic development as change leadership in higher education1; Introduction; Academic development - an emerging profession

'Quality' in the UK - an academic developer's perspectiveThe nature of change in higher education; The Assessment for Learning Initiative (TALI): a case study in institutional change; And finally ...; Note; References; 9 Quality in the transitional process of establishing political science as a new discipline in Czech higher education (post 1989); Introduction; Context; Scholarly output of Czech Political Science and the phenomenon of quality; Teaching and learning outcomes in Czech Political Science and the phenomenon of quality; Conclusion; Acknowledgements; Note; Reference

10 Academic development and quality in Oman: mapping the terrain

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

Contains:

Mertova, Patricie, 1975- Growth of the quality movement in higher education.

ISBN:

1-78063-037-9

OCLC:

866444839