The model ombudsman : institutionalizing New Zealand's democratic experiment / Larry B. Hill.

Format:

Book

Author/Creator:

Hill, Larry B., author.

Series:

Princeton legacy library.

Princeton Legacy Library

Language:

English

Subjects (All):

Ombudspersons--New Zealand.

Ombudspersons.

Physical Description:

1 online resource (431 pages) : illustrations, tables.

Edition:

1st ed.

Place of Publication:

Princeton, New Jersey : Princeton University Press, 1976.

Language Note:

English

Summary:

One increasingly popular device for achieving a balance between authority and accountability in government is the institution of the ombudsman. The first non-Scandinavian ombudsman appeared in New Zealand in 1962, and since then the office has spread to many countries and been adopted at different levels of government. This book-the first intensive study of New Zealand's "model" ombudsman- seeks to understand the process by which the institution was successfully adapted and made a part of New Zealand's political system. The author's inquiry is based on eighteen months of field experience in New Zealand. His book examines the complaints, the clients, their interaction with the ombudsman, his relations with the bureaucracy, and his effectiveness. His relations with various publics-bureaucrats, Honorable Members, and Queen's Ministers receive special attention.Originally published in 1977.The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.

Contents:

Frontmatter

Contents

Tables

Preface

Part 1. Prologue

One. Democracy, Bureaucracy, and the Ombudsman

Two. A Political-Anthropological Approach to the Ombudsman

Three. Creating the Social Field: The Ombudsman in New Zealand

Part 2. The Ombudsman Crucible

Four. Inputs: The Complaints

Five. Access to the Ombudsman: His Clients

Six. Exchange Processes: The Ombudsman and His Clients

Seven. Exchange Processes: The Bureaucracy and the Ombudsman

Eight. Outcomes: The Ombudsman's Impact

Part 3. The Ombudsman and His Publics

Nine. The Ombudsman's "Victims": The Bureaucrats

Ten. Honorable Members and the Ombudsman

Eleven. The Queen's Ministers and the Ombudsman

Part 4. Epilogue

Twelve. Evaluations: Program, Institutionalization, and Transfer

APPENDIX A. In Retrospect A Commentary by Sir Guy Powles

APPENDIX B. The Ombudsmen Act 1975

Select Bibliography

Index

Notes:

Includes index.

Based on the author's thesis, Tulane University, 1970.

Description based on online resource; title from PDF title page (publisher's Web site, viewed 08. Jul 2019)

Description based on print version record.

Includes bibliographical references and index.

ISBN:

9780691616827

0691616825

9780691644035

0691644039

9781400869480

140086948X

OCLC:

567794345