Quality Leadership : Standards of Leadership Behavior

Format:

Book

Author/Creator:

Leatherman, Richard.

Language:

English

Subjects (All):

Leadership.

Quality leadership.

Total quality management.

Local Subjects:

Leadership.

Quality leadership.

Total quality management.

Physical Description:

1 online resource (297 p.)

Edition:

3rd ed.

Place of Publication:

Amherst : HRD Press, 2008.

Language Note:

English

Summary:

Would you like to really know how to empower employees to take greater charge over their careers? To teach employees how to take more responsibility for their performance appraisals? To delegate work to employees? You'll get clear direction in Quality Leadership - a practical manual that addresses today's need for quality performance and gives techniques for handling a wide array of employee problems. This how-to-do-it resource for new and future leaders explains basic leadership tasks in a simple, step-by-step manner. It is full of practical advice - not theories - and outlines clear standard

Contents:

Table of Contents; Preface; Introduction; Part 1 Introduction to Leadership; Leadership in the 21st Century; Values: The Foundation; Influencing Culture; Motivating Employees; Mentoring; Part 2 Leadership Skills for Improving Performance; Establishing Standards of Performance; One-on-One Training Skills; Improving Employee Performance through Coaching; Improving Employee Performancethrough Counseling; Handling Employee Concerns; Part 3 The Process of Leadership; Delegation; Problem Solving; Decision Making; The Importance of Planning; Developing Objectives with Employees

Conducting Effective Performance AppraisalsManaging Time; Conducting Meetings; Interviewing and Selecting; Developing Employees; Managing Organizational Transitions; Leading Your Employees

Notes:

Description based upon print version of record.

ISBN:

1-59996-424-4

OCLC:

739047385