My Account Log in

2 options

Leaders Communication Toolkit.

EBSCOhost Academic eBook Collection (North America) Available online

View online

EBSCOhost Ebook Public Library Collection - North America Available online

View online
Format:
Book
Author/Creator:
Stewart-Gross, Becky.
Language:
English
Subjects (All):
Business communication.
Communication in management.
Communication in organizations.
Interpersonal communication.
Local Subjects:
Business communication.
Communication in management.
Communication in organizations.
Interpersonal communication.
Physical Description:
1 online resource (100 p.)
Edition:
1st ed.
Place of Publication:
Amherst : HRD Press, 2004.
Language Note:
English
Summary:
A practical guide for 21st century business leadersLeader’s. E-mail, cell phones, video conferences, voice mailâ€Â"ever feel like there are too many communication tools and not enough guidance in using them?. You need the indispensable Leader’s Communication Toolkitâ€Â"your key to communicating with confidence, competence and enthusiasm in today’s business environment. It’s packed with up-to-date tips on how leaders, managers, team members and employees can select the appropriate method of communication for their message and audience. Learn how to communicate in ways that clarify expectations, build healthy relationships, minimize conflicts, increase morale, and build bridges between the generations at workâ€Â"it’s all here in one easy-to-follow resource. Your guide to 21st century communication technologyâ€Â"and better business results. The author explains the basic principles of communication, demonstrates how you can apply them in your business environment and offers sample policies, forms, charts, rating scales, tables and tests. You’ll get a comprehensive and up-to-date list of standards, templates, guidelines and tips for using today’s popular communication technology and unique communication action plan templatesâ€Â"ideal for teams and individuals. Topics include: Don’t be a communication buster; Successful leaders focus on the basics; Managing your voice mail system; Guidelines for e-mail content, format and management; Hazards of e-mail; Cell phone pests; Guidelines for interviews with the media. Includes all tools on CD!.
Contents:
Contents; Preface; Building Bridges on a Solid Foundation; Building Bridges with Professional Tools; Building Bridges to Code Choosing the Right Communication Tool; Building Bridges with a Blueprint for Action
Notes:
Description based upon print version of record.
Description based on publisher supplied metadata and other sources.
ISBN:
1-59996-697-2
1-4237-1672-8
OCLC:
476119633

The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.

Find

Home Release notes

My Account

Shelf Request an item Bookmarks Fines and fees Settings

Guides

Using the Find catalog Using Articles+ Using your account