1 option
Educating your clients from A to Z : what to say and how to say it
- Format:
- Book
- Author/Creator:
- Boss, Nan, Author.
- Language:
- English
- Subjects (All):
- Veterinary medicine.
- Communication in medicine.
- Veterinarian and client.
- Psychology, Social.
- Behavior.
- Health Occupations.
- Information Science.
- Behavior and Behavior Mechanisms.
- Occupations.
- Communication.
- Interpersonal Relations.
- Veterinary Medicine.
- Medical Subjects:
- Psychology, Social.
- Behavior.
- Health Occupations.
- Information Science.
- Behavior and Behavior Mechanisms.
- Occupations.
- Communication.
- Interpersonal Relations.
- Veterinary Medicine.
- Place of Publication:
- [Place of publication not identified] AAHA Press 2011
- Language Note:
- English
- Contents:
- Veterinary communication basics
- Appointments
- Behavior and training
- Cancer
- Dentistry
- Emergencies and referrals
- Fleas and ticks and other things that bite
- Grief counseling and euthanasia
- Heartworms
- Intestinal parasites
- Joint disease
- Kittens and puppies
- Laboratory testing
- Money matters
- Nutrition and nutraceuticals
- Over-the-counter sales
- Pharmacy
- Questioning your clients
- Risk management
- Surgery and anesthesia
- Telephone skills
- Urinary disorders
- Vaccinations
- Weight control and exercise for pets
- X-rays, ultrasound, and other high-tech procedures
- Yearly exams and senior health care recommendations
- Zoonotic diseases.
- Notes:
- Bibliographic Level Mode of Issuance: Monograph
- ISBN:
- 9781583261606
- 1583261605
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.