Mastering communication in social work : from understanding to doing / Linda Gast and Martin Bailey ; foreword by Jane Wonnacott.

Format:

Book

Author/Creator:

Gast, Linda, author.

Bailey, Martin, 1947- author.

Wonnacott, Jane, author of introduction, etc.

Series:

Mastering social work skills series.

Mastering Social Work Skills series

Language:

English

Subjects (All):

Communication in social work--Great Britain.

Communication in social work.

Social service--Great Britain.

Social service.

Great Britain.

Physical Description:

1 online resource (178 p.)

Place of Publication:

London, England ; Philadelphia, Pennsylvania : Jessica Kingsley Publishers, 2014.

Language Note:

English

Summary:

Communication skills are fundamental to effective social work practice. Accessible and easy-to-read, this book explores how communication works, the factors that influence how effectively we attend to and convey information, and how we can improve our communication. Practice vignettes and exercises for the reader are included throughout.

Contents:

Mastering Communication in Social Work: From Understanding to Doing; Series Editor Foreword; Acknowledgements; Introduction; Chapter 1 The Principles of Social Work Communication; Chapter 2 How Communication Works; Chapter 3 Diversity in Communication; Chapter 4 Communication Where There Is Resistance or Reluctance; Chapter 5 'Doing' Communication: A New Approach to Changing How We Improve Practice; References; Subject Index; Blank Page; Author Index

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on online resource; title from PDF title page (ebrary, viewed June 12, 2014).

ISBN:

9780857008190

0857008196