Communication skills for dental health care providers / Lance Brendan Young, Cynthia Rozek O'Toole, Bianca Wolf.

Format:

Book

Author/Creator:

Young, Lance Brendan, author.

O'Toole, Cynthia, author.

Wolf, Bianca, author.

Language:

English

Subjects (All):

Communication in dentistry.

Interpersonal communication.

Dental personnel and patient.

Dentistry--Practice.

Dentistry.

Physical Description:

1 online resource (x, 342 pages)

Place of Publication:

Hanover Park, Illinois : Quintessence Publishing Co, Inc, [2015]

Language Note:

English

Summary:

This evidence-based textbook presents the essential communication strategies clinicians should know to facilitate interaction with patients. With a focus on practical strategies instead of dense communication theories, the authors facilitate improved patient-provider communication and demonstrate how to elicit accurate patient information during the health interview, communicate effectively during examinations and procedures, and present preventive and restorative treatment plans from a patient-centered perspective.

Contents:

Understanding communication

Preparing for patient communication

Developing cultural competence

Enhancing listening skills

Improving verbal skills

Refining nonverbal communication skills

Initiating and interviewing

Interacting during and after procedures

Presenting treatment plans

Managing life span challenges

Managing hearing and speaking challenges

Managing stigma challenges.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Description based on print version record.

Includes bibliographical references and index.

ISBN:

9780867159370

0867159375

9780867159363

0867159367

9780867155402

086715540X