Psychological narrative analysis : a professional method to detect deception in written and oral communications / by John R. Schafer, Ph.D.

Format:

Book

Author/Creator:

Schafer, Jack, 1954- author.

Language:

English

Subjects (All):

Deception.

Truthfulness and falsehood.

Content analysis (Communication).

Physical Description:

1 online resource (285 pages)

Edition:

Second edition.

Place of Publication:

Springfield, Illinois : Charles C Thomas, Publisher, Ltd, 2019.

Summary:

This expanded new edition continues the theme of the first edition of emphasizing the ground-breaking research that examined the grammatical differences between truthful and deceptive narratives. This Psychological Narrative Analysis (PNA) is a robust program that tests truthfulness in both written and oral communications and provides clues to the communication styles and behavioral characteristics of others. PNA techniques allow people to peer into the hearts and minds of others to discover what they are thinking and evaluate the veracity of what they say. This new text thoroughly advances the techniques previously offered. Written in a style law enforcement professionals prefer, this book continues to serve as an authoritative and unique resource.

Contents:

Intro

PSYCHOLOGICAL NARRATIVE ANALYSIS

PREFACE

INTRODUCTION

FIVE LESSONS IN BEHAVIORAL ANALYSIS

CONTENTS

Chapter 1 WORD CLUES

Chapter 2 PLACEMENT OF EMOTIONS IN STATEMENTS

Chapter 3 HUMAN COMMUNICATION AND DECEPTION

TRUTH BIAS

MILLER'S LAW

THE PRIMARY EFFECT

THIRD-PARTY INTRODUCTIONS

COMPETING HYPOTHESES

THE LAND OF IS

Chapter 4 WORDS AND PHRASES THAT SIGNAL DECEPTION

UM . . . LITTLE WORDS CAN SIGNAL BIG LIES . . . YOU KNOW

Um and Uh

You know

Right

I mean

Like

WORD PHRASES THAT INDICATE DECEPTION

"That's about it."

"You can't prove that."

"Why would I do that?"

"Are you accusing me?"

"I don't remember doing that."

Chapter 5 LYING BY OBFUSCATION

MISDIRECTION

FALSE PREMISE

REAFFIRMATION OF A FALSE PREMISE

IF/THEN CONDITIONAL

ELASTIC TRUTH

WORD QUALIFIERS

CATCHING LIARS USING THE THIS/THAT TRAP

CHANGE OF PERSPECTIVE

CHANGE OF LANGUAGE

WORD SCALES

PUSH-PULL WORDS

FULL SENSORY INTERVIEW

STOPPED-ACTION WORDS

COMMUNICATION WORDS

REPEATED WORDS

HANGING WORDS

PERSONAL IDENTIFIERS

DISTANCE IN COMMUNICATION

SIMPLE PAST TENSE

FIRST PERSON SIMPLE PAST TENSE

FUTURE IN THE PAST

ARTICLES

LOGICAL SEQUENCE OF EVENTS

Chapter 6 LYING BY OMISSION

TEXT BRIDGES

PNA Observations

Text Bridges

Out of Logical Sequence

Tense Change

Word Qualifiers

Personal Identifiers

Stopped-action Words

SPONTANEOUS NEGATIONS

Chapter 7 THE MICRO-ACTION INTERVIEW

Chapter 8 TESTING FOR DECEPTION

POOR MAN'S POLYGRAPH

WHY SHOULD I BELIEVE YOU?

PARALLEL LIE

YOU CHOOSE

DIRECT QUESTIONS

WELL . . .

INVOKING SECONDARY SOURCES

Chapter 9 WRITTEN COMMUNICATIONS

PUNCTUATION

CAPITALIZATION

STRIKEOUTS

FEWER WORDS

EXTRANEOUS DETAILS.

FIRST SENTENCE

SOCIAL INTRODUCTIONS

OBTAINING WRITTEN STATEMENTS

SEND AN EMAIL

IN PERSON

EDUCATIONAL LEVEL

Chapter 10 DETECTING DECEPTION OVER THE TELEPHONE

Establish a Baseline

Response Time

Word Fillers

Evasive Answers

Be a Skeptic

Use the Spotlight Effect

Listen for Throat Clearing

Avoid the Land of Is

Chapter 11 ORAL COMMUNICATIONS

COMMUNICATION LOOP*

OBJECTIVE

LEAD

ABOVE THE LINE ACTIONS

Rapport

Objective

Resistance

PNA Indicators

Veracity

BELOW THE LINE THINKING

Process

Analyze

Integrate

Plan

INTERVIEW WITH LARRY CRAIG (LC) CASE 07002008

Interview Postmortem

APPENDICES

Appendix A PNA OF WRITTEN COMMUNICATIONS

BABY SHAKER CASE

PNA of the Writer's Written Statement

Observations

Time Line

RAPE CASE

MISSING AIRPLANE TIRES

IN SANDUSKY'S OWN WORDS

Appendix B PNA OF ORAL COMMUNICATIONS

JOB APPLICANT

ROGER CLEMENS

SHOELESS JOE JACKSON

Examination by Mr. Replogle

The Foreman:

Mr. Replogle:

Appendix C PRACTICE STATEMENT

Appendix D PNA OF PRACTICE STATEMENT

Conclusion

INDEX.

Notes:

Includes index.

Description based on print version record.

Description based on publisher supplied metadata and other sources.

ISBN:

0-398-09281-8

OCLC:

1091294613