The Project Management Communications Toolkit.

Format:

Book

Author/Creator:

Pritchard, Carl.

Language:

English

Subjects (All):

BUSINESS & ECONOMICS--Information Management.

Management information systems.

Project management--Communications.

Project management.

Local Subjects:

BUSINESS & ECONOMICS--Information Management.

Management information systems.

Project management--Communications.

Project management.

Physical Description:

1 online resource (216 p.)

Edition:

1st ed.

Place of Publication:

Norwood : Artech House, 2004.

Language Note:

English

Summary:

Effective communication is every project manager's most powerful tool. Helping you achieve a high level of communications expertise and success is the goal of this book. This practical resource shows you how to coordinate the efforts of teams of project members and maintain an open dialog with senior executives. The book explains how to energize projects, create momentum, and achieve success by talking and listening to your staff. Moreover you learn how to effectively communicate project status and requirements to executive management.

Contents:

The Project Management Communications Toolkit; Table of Contents v; Preface ix; 1 The Nature of Project Communications 1; The Role of the Project Manager in Communications 3; Common Communications Problems and the Communications Model 4; Selecting the Right Tools 6; References 7; 2 Project Communications Technology and Media 9; Computer-Based Technology 9; Audio Technologies 12; Video Technologies 14; Traditional Written Communications Media 16; Traditional Verbal Communications Media 17; Other Media 21; Conclusion 21; 3 Communications Tools in the Initiating Process 23; Approvals 23

Business Case 25Business Justification 27; Cost Case 29; Cost Estimate 31; Customer Requirements 33; Feasibility Analysis 37; Forecasts 40; Impact Analysis 43; Mission Statement 45; Organization Chart 46; Press Kits 48; Press Release 49; Project Charter 50; Project Proposal 52; Project Request 53; Quality Policy 54; Risk Models 56; Scope Statement 58; Stakeholder Analysis 59; Statement of Work 62; System Requirements 64; Conclusion 66; References 66; 4 Communications Tools in the Planning Process 67; Blueprints/Schematics 67; Budgets 68; Change Control Plan 70; Communications Plan 73

Comprehensive Test Plan 75Cost Baseline 77; Data Flow Diagrams 78; Design Specifications 79; Development Plan: Personal/Individual 81; Development Plan: Strategic 83; Document Control Plan 84; Goals and Objectives 85; Help Desk Procedures 87; Human Resource Plan 89; Integrated Change Control Procedures 90; Issue Management Plan 91; Kickoff Meeting Agenda 93; Milestone List 96; Performance Baseline 97; Project Customer Presentations 98; Project Plan 100; Project Schedule 102; Quality Management Plan 104; Quality Metrics 106; Resources Plan 107; Responsibility Matrix 108

Risk Management Plan 110Risk Mitigation Plan (Risk Response Plan) 113; Schedule Baseline 114; Schedule Management Plan 115; Scope Document 116; Scope Management Plan 118; Task List 119; Team Charter 121; Testing Plan 122; Work Breakdown Structure 124; Conclusion 126; References 126; 5 Communications Tools in the Executing Process 127; Acceptance Test Plan Results 127; Action Item Register 129; Change Control Form 130; Change Control Record 132; Change Requests and the Change Request Log 132; Data Dictionaries 134; Effort Statement 135; E-Mail/E-Mail Protocol 135; Gantt Chart 137

Memoranda 138Planning Meeting Agenda 139; Presentations 141; Problem Resolution 143; Prototype 144; Risk Assessment Form 145; Risk Log 147; Technical Documents 148; Telephone Logs 149; Work Results 150; Conclusion 151; Reference 152; 6 Communications Tools in the Controllinng Process 153; Control Book 153; Dashboard Report 155; Earned Value Analysis 156; Issues List 159; Meeting Minutes 160; Performance Reports 162; Progress Report 163; Recovery Plan 169; RYG Tool 171; Status Meeting Agenda 172; Status Reports 174; Summary Reports 175; Team Report 177; Variance Report 179; Conclusion 180

Reference 180

Notes:

Description based upon print version of record.

Description based on publisher supplied metadata and other sources.

ISBN:

9781580537483

1580537480

OCLC:

903442132