A buzz in the building : how to build and lead a brilliant organisation / by Kate Mercer.

Format:

Book

Author/Creator:

Mercer, Kate, author.

Language:

English

Subjects (All):

Industrial management.

Leadership.

Communication.

Physical Description:

1 online resource (151 pages) : illustrations

Edition:

1st ed.

Place of Publication:

[Place of publication not identified] : SRA Books, 2016.

Summary:

A Buzz in the Building is written for people who want to run an organisation in which the people who work in it take ownership and accountability and remain enthusiastic, engaged and motivated to do their best.

Contents:

Intro

Contents

Introduction - Why this book right now?

Working communication skills: introduction - the skill of learning new skills

Chapter 1 - Your organisation isn't 'yours', and your problems aren't all about 'them'

Working communication skill no. 1: setting groundrules and holding effective meetings

Chapter 2 - 'Everybody wants promotion, but someone's got to do the work'

Working communication skill no. 2:working on your business

Chapter 3 - The knowledge - how a second generation company works

Working communication skill no. 3:setting SMART objectives

Chapter 4 - Are you managing or operating?

Working communication skill no. 4:managing your time

Chapter 5 - Maintaining the balance

Working communication skill no. 5:listening effectively

Chapter 6 - You're their leader, not their friend

Working communication skill no. 6:how to be assertive

Chapter 7 - You're their leader - but you're not there to tell them what to do

Working communication skill no. 7:learning to ask good questions

Chapter 8 - What can we count on you for?

Working communication skill no. 8:direct communication

Chapter 9 - The voice in your head

Working communication skill no. 9:tackling negative thoughts and limiting beliefs

Chapter 10 - What's your leadership style?

Working communication skill no. 10:holding one-to-one meetings with your direct reports

Conclusion - The whole picture

Leaders Lab.

Notes:

Description based on print version record.

Description based on publisher supplied metadata and other sources.

ISBN:

1-909116-57-2

OCLC:

1102476268