Crisis management : a leadership perspective / Jerry D. VanVactor, editor.

Format:

Book

Contributor:

Vanvactor, Jerry D., editor.

Series:

Business economics in a rapidly-changing world series.

Business Economics in a Rapidly-Changing World

Standardized Title:

Crisis management (Nova Science Publishers)

Language:

English

Subjects (All):

Crisis management.

Emergency management.

Physical Description:

1 online resource (271 p.)

Place of Publication:

New York : Nova Publishers, 2016.

Language Note:

English

Summary:

Crisis management is a topic that occupies space among many of our most prominent and brilliant business minds in an array of management settings. What to do when an incident occurs, problems arise, or the unexpected befalls an organization takes issue among a variety of scenarios and situations. Crises reside within many aspects of contemporary business environments. Whether your specialization is logistics, airfield management, or IT infrastructure, crisis management is an ever-present concern. Crises can be found among a wide gamut of phenomenon, ranging from safety and security to infrastructure development and general management. There is no aspect of contemporary business or leadership that will not be affected by crises at one point or another. In this book, an international group of professionals has assembled a collection of unique leadership perspectives related expressly to crisis management. The material examines multiple aspects of communication, leadership decision-making, and incident management. The book concludes with a model for improving crisis management among contemporary settings. Providing a practical methodology, Crisis Management: A Leadership Perspective allows readers to decide for themselves what is most important for a given organization while providing readers with concepts, themes, and ideas related to process improvement, organizational planning, and communication techniques. Featured within the material are chapters related to safety and security, incident management and control, crisis response metrics via a balanced scorecard, data management, logistics management, and two unique combat theater case studies that involve crises management tactics and techniques. This book is an easy-to-read, practical guide related to crisis management; the text will only strengthen existing operational templates concerning what to do when crises strike an organization. Regardless of ones level of experience in crisis management, this book will prove to be a great addition to other texts related to similar topics.

Contents:

CRISIS MANAGEMENT A LEADERSHIP PERSPECTIVE ; CRISIS MANAGEMENT A LEADERSHIP PERSPECTIVE ; Library of Congress Cataloging-in-Publication Data; Contents; Preface; References; Chapter 1 Communicating Collaboratively: Has the Model Concerning Command and Control Changed?; Introduction; Background; Defining Command and Control; The Contemporary Operational Environment Is Changing; What Influence Can Collaborative Communication Have on Command and Control?; Suggestions for Further Research; Conclusion; References

Chapter 2 Inter-Organizational Crisis Networks: Distributed Leadership and Trans-Boundary CoordinationIntroduction; Demand for Crisis Response; Crisis Management; Building Block 1: Trans-Boundary Coordination; Building Block 2: Leadership in Crisis Management; Building Block 3: Distributed Leadership; Conclusion: Messiness, Real Challenges, and Context; References; Chapter 3 Controlling the Response during a Crisis; Introduction; Modeling an Executive Core Response Team; Identifying and Utilizing Technology; A New Perspective: Communication Using Social Media

The Internal Challenge with Supply during a Crisis InterventionConclusion; References; Chapter 4 Crisis Balanced Scorecard: A Useful Tool to Anticipate Unexpected Crises; Abstract; Crisis Management: A Complex, Dynamic, and Unpredictable Activity; Evolution of Business Management; A Valuable Decision-Making Tool for Companies: The Balanced Scorecard (BSC); What Is It About?; Four Elements and Their Cause-Effect Relationship; The Need for Indicators; The Need for a Crisis Balanced Scorecard; Adaptation of the Balanced Scorecard to the Crisis Balanced Scorecard

Four New Elements for Crisis ManagementCrisis Impacts; Resilience; Policies; Awareness; The Four New Perspectives and their Cause-Effect Relationship (Crisis BSC); The Need for Indicators within a Crisis Balanced Scorecard; Conclusion; References; Chapter 5 Big Data in National Crisis Decision Support Systems; Introduction; Big-Data in Crisis Management; Crisis Crowdsourcing and Location Based Services; Radio-Frequency Identification Technology; Near-Field Communication Technology; Remote Sensing and Image Processing; Incorporating Big-Data Technologies in

National Crisis Decision Support SystemNCDSS-1. Intelligence Unit; NCDSS-1.1. Monitoring Module; NCDSS-1.2. Big-Data Storage and Cloud Module; NCDSS-1.3. Planned Communication Module; NCDSS-1.4. Ad-Hoc Communication Module; NCDSS-1.5. Reconnaissance Module; NCDSS-1.6. Assumptions and Forecasting Module; NCDSS-1.7. Validation and Reasoning Module; NCDSS-2. Design and Operations Unit; NCDSS-2.1. Analysis and Knowledge Management Module; NCDSS-2.2. Modeling and Simulation Module; NCDSS-2.3. Operations Module; NCDSS-2.4. Social and Media Module; NCDSS-2.5. Political Module

NCDSS-2.6. Government Departments Module

Notes:

Description based upon print version of record.

Includes bibliographical references at the end of each chapters and index.

Description based on print version record.

ISBN:

1-63483-403-8