Behavior modeling training for developing supervisory skills : trainee manual / by William M. Fox.

Format:

Book

Author/Creator:

Fox, William M., author.

Contributor:

Books24x7, Inc.

Language:

English

Subjects (All):

Supervision of employees.

Behavior modification.

Role playing.

Leadership.

Physical Description:

1 online resource (41 pages)

Place of Publication:

Charlotte, North Carolina : Information Age Publishing, Inc., 2009.

Language Note:

English

Summary:

This Trainee Manual is designed to be used in conjunction with an instructor-directed program based on material in Behavior Modeling Training for Developing Supervisory Skills: Instructor Manual, by the same author.Behavior-modeling training is a form of skill-development training that is distinguished by the manner in which it integrates "knowledge about" and "experience with." Both of these elements are essential for effective skill training. To illustrate: think of what we must do to master some skill, such as dancing, driving a car, or making a presentation. We must go beyond merely reading about, hearing about, or observing the techniques involved--we must add guided practice, feedback, and adjusted practice.Various sets of learning points--learning-point modules--have been developed for various training needs; such as, for Delegating Work, Handling a Complaining Employee, Handling Insubordination, Giving Recognition, Conducting a Performance-- Review Interview, Mediating Between Conflicting Individuals, and so on. Examples of these, along with proecdures for developing new modules, are presented in the Instructor Manual Your initial training will utilize two modules for Dealing With an Individual Performance Problem.

Contents:

Introduction

Basic approach

Demonstrated effectiveness

Assignment to a group

Assignment of a roleset

Preparing for your first practice session

Discussion of the nonjudgmental information

Gathering learning points

Discussion of the remedial action learning points

Background overview.

Notes:

This trainee manual is designed to be used in conjunction with an instructor-directed program based on material in Behavior modeling training for developing supervisory skills : instructor manual, by the same author.

Includes bibliographical references.

Digitized and made available by: Books24x7.com.

Print version record.

ISBN:

9781617352454

1617352454