1 option
500 tips for communicating with the public / Maggie Kindred and Michael Kindred.
- Format:
- Book
- Author/Creator:
- Kindred, Maggie, 1940-
- Language:
- English
- Subjects (All):
- Communication.
- Oral communication.
- Business communication.
- Social interaction.
- Physical Description:
- 1 online resource (162 p.)
- Other Title:
- Five hundred tips for communicating with the public
- Place of Publication:
- Philadelphia : Jessica Kingsley Publishers, 2011.
- Language Note:
- English
- Summary:
- For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public.
- Contents:
- How do we communicate?
- Skills for communication
- Emotions in communication
- Communicating in different settings
- Structured communication
- Communicating with different people
- Communicating with self-awareness
- Professional boundaries and responsibilities
- Rights, advocacy and meeting clients' needs
- Communication and procedures
- Epilogue.
- Notes:
- Description based upon print version of record.
- ISBN:
- 9786613146090
- 9781283146098
- 1283146096
- 9780857004000
- 085700400X
- OCLC:
- 753479438
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.