Discrimination Awareness Program : A Practical Guide & Training Tool.

Format:

Book

Author/Creator:

Keller, J. J.

Contributor:

J.J. Keller & Associates.

Books24x7, Inc.

Language:

English

Subjects (All):

Discrimination in employment--United States.

Discrimination in employment.

Discrimination in employment--Law and legislation--United States.

Personnel management--United States.

Personnel management.

Employees--Training of--United States.

Employees.

Genre:

Electronic books.

Physical Description:

1 online resource (481 pages)

Place of Publication:

Neenah : J. J. Keller & Associates, Inc., 2010.

Summary:

Designed to help HR professionals educate themselves and their employees to help keep discrimination out of the workplace, J. J. Keller's Discrimination Awareness Program is packed with a wide range of essential information on discrimination. The guide explains complex discrimination laws in easy-to-understand terms and gives you valuable insight on how to handle certain situations like hiring, training, employee discipline, investigating complaints, and more - all to help you gain a better understanding of discrimination and how to respond to a situation before it becomes a lawsuit. Additional CD-ROM material includes: an overview, agenda, PowerPoint presentation, exercises, quizzes and handouts for training. Use these tools as-is or add company-specific information to introduce organization policies and procedures into your training. Three different training tracks for supervisors, employees, and new employee orientation. The material contained in this guide can help you prevent discrimination. Aside from the potential liability, you have a duty to provide aworkplace free from discrimination and harassment. Your employees deserve a work environment of tolerance and respect - a placewhere they can be productive. This guide isn't just for HR professionals. It's also for executives, managers, supervisors, and anyone else who might need to addressworkplace discrimination. We'll cover topics like how to prevent discrimination, how to recognize it if it happens, and how to investigatecomplaints. We'll also describe how to prevent unintentional discrimination by establishing appropriate policies and procedures for thingslike job advertising, interviewing, and making offers of employment. In addition, we'll explain your duty to accommodate the religious beliefs and disabilities of employees.

Contents:

Cover

Title page

Copyright

Table of Contents

Discrimination Defined

Introduction

What is Discrimination?

Charges of Discrimination

How Discrimination Happens

Direct and Indirect Discrimination

The Laws and How They Apply

State Laws

Discriminatory Practices

Who's Covered?

Protected Classes

Age Discrimination

Disability Discrimination

Equal Pay Act (Wage Discrimination)

Gender (Sex) Discrimination

National Origin Discrimination

Pregnancy Discrimination

Race Discrimination

Religious Discrimination

Sexual Harassment

Other Discrimination

Workers' Compensation

Family and Medical Leave

Military Leave

Union Organizing

Polygraph Protection

Temporary Workers

Whistleblower Laws

State Protections

Conclusion

The Hiring Process

Advertising

What to Include and Avoid

Where to Advertise

Applications

Criminal and Arrest Records

Tracking Applicants

Background Checks

Interviews

What to Say and Avoid

Handling "Volunteered" Information

Keeping Notes and Records

The Hiring Decision

After Making an Offer

What About Accommodations?

Safety Concerns

Getting Medical Information

Uniform Guidelines on Employee Selection

Orientation and Training

Training Employees and Supervisors

Training for Employees

Training for Supervisors

Getting Started

Company Responsibility

Diversity

Employee Training

Prohibited Conduct

Company Policies

Reporting Procedures

Employee Responsibilities

Wrap Up

Supervisor Training

Affecting Employment

Knowledge of Discrimination

Addressing Complaints

Reasonable Accommodations

Retaliation

Adverse Action

Covered Individuals

Protected Activity.

Elements of a Retaliation Claim

Establishing a Retaliation Claim

Avoiding Claims

Avoiding Liability

Handling Complaints

When a Case is Unlawful

Employment Action

Hostile Work Environment

Recognizing Discrimination

Recognizing a Complaint

Receiving a Complaint

Complaints from a Victim or Witness

Complaints from an Agency

Interim Actions

Preventing Continued Discrimination

Preventing Retaliation

Credibility

Investigating a Complaint

Basics of an Investigation

Identify and Interview Witnesses

Where to Begin?

Interviewing the Complainant

Interviewing the Alleged Offender

Interviewing Other Witnesses

Reviewing Records

Confidentiality Assurances

Evaluating Credibility

Reaching a Determination

Taking Corrective Action

Other Preventive Measures

When Things Go Too Far

EEOC Investigations - What You Should Know

Mediation, Settlement, and Conciliation

Mediation

Settlement

Conciliation

The Affırmative Defense in Harassment Cases

State Requirements

Know your state laws

Alabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

District of Columbia

Florida

Georgia

Hawaii

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming

Forms, Policies, Checklists

Forms

Federal Poster

California Poster.

District of Columbia Poster

Kansas Poster

Louisiana Posters

Nevada Poster

Pennsylvania Poster

Rhode Island Posters

Washington State Poster

Wisconsin Poster

Training Program Planning Checklist

Training Session Log

Individual Training Log

Documenting Complaints and Witness Statements

Documenting Accommodation Requests

Policies

Sample Anti-Harassment Policy

Sample Age Discrimination Policy

Sample Disability Discrimination Policy

Sample Sex Discrimination Policy

Sample National Origin Discrimination Policy

Sample Pregnancy Discrimination Policy

Sample Religious Discrimination Policy

Sample Sexual Harassment Policy

Sample Personal Relationship Policy

Sample Work Rules Policy

Sample Whistleblower Policy

Sample Disciplinary Policy

Checklists

Index

CD-ROM Material

Orientation Overview

Orientation Outline

Orientation Handout

Orientation Quiz

Orientation Quiz Answer Sheet

Orientation Exercises

Orientation Training Presentation

What is diversity?

Why is diversity good?

Benefits of diversity

Diversity is good for business

Diversity and respect

Discrimination

Illegal discrimination

State discrimination laws

What is discrimination?

Culture clash

Accommodations required by law

Disability accommodations

Religious accommodations

Can't always accommodate

Harassment

Sexual harassment

Examples of sexual harassment

The victim vs. the harasser

What isn't sexual harassment?

The effects of harassment

What if I'm harassed?

What are my responsibilities?

What if I witness harassment?

Confidentiality

What are my rights?

Equal Employment Opportunity Commission (EEOC)

Policies and expectations

Our policies

Our expectations

Summary

Employee Overview.

Employee Outline

Employee Handout

Employee Quiz

Employee Quiz Answer Sheet

Employee Exercises

Employee Training Presentation

What is Discriminiation?

Discrimination in employment

Americans with Disabilities Act

People with disabilities

Religion requires accommodation

The generation gap

Age Discrimination in Employment Act (ADEA)

Gender Discrimination

Equality of the sexes

What should I do if I'm harassed?

Would you know what to do?

What is retaliation?

Supervisor Overview

Supervisor Outline

Supervisor Handout

Supervisor Quiz

Supervisor Quiz Answer Sheet

Supervisor Exercises

Supervisor Training Program Notes

Supervisor Training Presentation

Section I - Introduction

Your responsibility

Types of discrimination

About the EEOC

Section II - Prohibitions

Prohibited actions

Intentional or unintentional

Discrimination by association

Section III - Avoiding discrimination in the hiring process

Discrimination in advertisements

Discrimination in interviews

Issues to avoid

Questions to avoid.

Questions to ask

Pre-employment tests

Section IV - Employer Liability

When is an employer liable?

Employment decisions

Avoiding liability

What is "reasonable care"?

Section V - Race and National Origin

Race/color discrimination

National origin discrimination

National origin issues

English-only rules

Citizenship requirements

Section VI - Gender Discrimination

Gender discrimination

Hostile work environment

"Quid pro quo" harassment

Who is a victim?

Pregnancy discrimination

Pregnancy as a short term disability

Section VII - Age Discrimination

Asking about age

Benefits for older workers

Section VIII - Religious Discrimination

Types of accommodation

Safety concerns

Interview situations

Section IX - Military Service

USERRA

Returning service personnel

Section X - Disability Discrimination

Who is "disabled"?

"Regarded" as disabled

Who is "qualified"?

Assessing capability

Medical exams

Section XI Genetic Information

What is genetic information?

Obtaining genetic information

Section XII - Discrimination in Pay

Gender differences in pay

Other wage discrimination

Correcting wage differentials

Section XIII - Retaliation

Illegal retaliation

Retaliation issues

Discipline as retaliation

Section XIV - Handline Employee Complaints

Recognizing employee complaints

Handling employee complaints

Starting the investigation

Conducting the investigation

Problem situation

Taking action

Remedy the situation

Investigation wrap-up

Section XV - Diversity

Benefits of diversity.

Meeting customer demands.

Notes:

Title from title screen.

Includes index.

Digitized and made available by: Books24x7.com.

Description based on publisher supplied metadata and other sources.

ISBN:

1-281-96702-5

9786611967024

1-60287-546-4

OCLC:

694342053