The serious business of small talk : becoming fluent, comfortable, and charming / Carol A. Fleming.

Format:

Book

Author/Creator:

Fleming, Carol A., author.

Language:

English

Subjects (All):

Interpersonal communication.

Interpersonal relations.

Physical Description:

1 online resource (204 pages)

Edition:

1st ed.

Other Title:

Serious Business of Small Talk

Place of Publication:

Oakland, CA : Berrett-Koehler Publishers, 2018.

Summary:

Small Talk Is the Single Most Important Communication Skill You Can Develop Carol Fleming wants to show you that small talk is not as "small "as you might think. It's the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it's something we all do every day with people we know. It's just the one little bit about strangers that throws some people off. Graceful social conversation can be learned, even by those requiring the smallest of baby steps. Fleming covers the inner and outer aspects--from the right attitude to how to dress, move around, and introduce yourself. Most importantly, she lays out a series of simple, memorable conversational strategies that make it easy to go from "Nice weather we're having "to a genuine, rewarding give-and-take. But she won't tell you what to say. Believe it or not, you already have what you need inside you. She merely provides the keys to unlock it. Small talk is the language of welcome, the extension of friendliness, the gracious acknowledgment of others, the kindly exchange of introductions and smiles, and the creation of a safe, courteous social space--and this is what has you terrified? After you read this book, you'll wonder what all the fuss was about.

Contents:

What is small talk for?

How do we go about changing?

Why is talkin' about nothin' so darned hard?

Small talk 101

ARE : anchor, reveal, encourage

Just say hello, Leo

Starting from social ground zero

Being more attractive

Being more interesting

Being more interested

Won't you have some of my spiced nuts?

Being approachable

Hi, my name is

Eating, drinking, and walking around

The mystery of good manners

Men versus women : clash of the communication styles

How do I get out of this?

What are you saying about you?

How to raise fluent, comfortable, and charming kids

Small talk and cell phones, like oil and water.

Notes:

Includes bibliographical references and index.

Description based on publisher supplied metadata and other sources.

OCLC:

1026400901