Quicksand and Mud : Managing People, Knowledge, Resources & Relationships in the 21st Century

Format:

Book

Author/Creator:

Adams, Ian.

Language:

English

Subjects (All):

Management.

Knowledge management.

Physical Description:

1 online resource (299 p.)

Place of Publication:

Cork : BookBaby, 2013.

Language Note:

English

Summary:

This new management guide has been developed for the recently appointed manager, the recently promoted manager, and for all those wishing to be a better manager. It focuses on the four key elements you have to manage - People, Knowledge, Resources, and Relationships, by providing new techniques, models, and ideas to help you stay on track and de

Contents:

Cover; Title Page; Copyright Page; Table of Contents; Introduction; Quicksand and mud; The world of the manager; Acknowledgements; Managing People; Background; Agree our expectations (Role Clarity); Role Clarity Challenges; Role Analysis Logic and Format; Role Analysis Example; I have capabilities to offer - use them (Empowerment); Drivers and Logic; Procrastination; Discuss my performance (Feedback); Objectives and Challenges; Coach or Counsel; 360 Feedback - Its Role and Benefits; Questioning Techniques; Support me to grow my capabilities (Learning and Development); Grow yourself

Defining the need - tools, models, examplesDevelop your Toolbox; Progression and Succession Planning; Reward my contributions (Recognition); Key Drivers; Individuals and/or groups; Managing Knowledge; Background; Know your environment; Business Intelligence; Climate Surveys; Model your business; A practical example; Create and manage your culture; Organizational Drivers; Translate those values; Change when it is needed; Manage the Fear - Manage the Process; Business Systems Migration; Managing Resources; Background; Plan to grow and achieve; Planning Model; The 4 Are's

The Foundations for SuccessThe Goals Grid - Logic and example; Planning Initiatives Template; Think Project; Project Management Disciplines; Project Control Template; Project Reviews; Priority Management; How's your run rate; Productivity; Governance; The Achievement Process and Achieving your goals; Background and Model; Keys to getting things done; Contribution checklists examples; Managing Relationships; Background; Behave Yourself; Behavior Moderations; Ploughman or Marketer; The 29 P's; Build, maintain, repair those bridges; Relationship Structures; Relationship Life Cycle

Service and Service Level AgreementsCommunicate, Communicate, Communicate; Two Monologues do not make a Dialogue; Communication Strategies; Grow that team; Team Synergy; Teamwork - the 4 Are's; Teamwork - Goals Grid; Team Leader and Team Assessments; Team Development; Next Steps

Notes:

Description based upon print version of record.

Part of the metadata in this record was created by AI.

ISBN:

1-922204-47-1