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42 rules for outsourcing your call center [electronic resource] : best practices for outsourcing call center planning, operations and management / by Geoffrey A. Best.
- Format:
- Book
- Author/Creator:
- Best, Geoffrey A.
- Series:
- 42 rules series
- Language:
- English
- Subjects (All):
- Call centers--Management.
- Call centers.
- Customer services--Management.
- Customer services.
- Contracting out.
- Place of Publication:
- Cupertino, CA : Super Star Press, c2011 (Norwood, Mass. : Books24x7.com [generator])
- Language Note:
- English
- Notes:
- Title from title screen.
- Digitized and made available by: Books24x7.com.
- Includes bibliographical references.
- ISBN:
- 1-60773-069-3
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