Understanding six sigma : concepts, applications and challenges / Seifedine Kadry, editor.

Format:

Book

Contributor:

Kadry, Seifedine, 1977- editor.

Series:

Management science--theory and applications series.

Management Science-Theory and Applications

Language:

English

Subjects (All):

Six sigma (Quality control standard).

Total quality management.

Physical Description:

1 online resource (189 pages).

Edition:

1st ed.

Place of Publication:

New York : Nova Science Publishers, [2018]

Summary:

"Includes seven excellent chapters that have been prepared using state-of-the-art methodologies by professional researchers in this domain from seven different countries."--Back cover.

Contents:

Intro

Contents

Preface

Chapter 1

Sustainable Development of the Environment Using Six Sigma

Abstract

1. Introduction

2. What Is Six Sigma?

2.1. DMAIC Cycle

Define

Measure

Analyze

Improve

Control

3. Case Study I: Reduce Excess Oxygen in Plant X

Define Phase

Measure Phase

Analyze Phase

Improve Phase

Control Phase

Conclusion

References

Chapter 2

DMAIC Six Sigma for Improving Complex Processes

2. Case Study

2.1. Define Phase

2.2. Measure Phase

2.2.1. Pareto Analysis for Data I/O

2.2.2. Initial Process Capability Analysis for Distance between Pins

2.2.3. Assessing the Rejection Rate at Data I/O Due to Programming Errors

2.2.4. Pareto Analysis for Populating PCB/NXT Programming

2.3. Analysis Phase

2.3.1. Benchmarking Rolls Suppliers' Processes

2.3.1.1. Ranking of Criteria and Alternatives

2.3.1.2. Checking for Judgments Consistency

2.4. Improvement Phase

2.4.1. Improving Microcontroller Programming

2.4.2. Purchasing Ready Programmed Microcontrollers from Supplier

2.4.3. Using Only New Adaptors at Data I/O Station

2.4.4. Purchasing of New Rolls for Microcontrollers' Storage

2.4.5. Final Process Capability Analysis for Distance between Pins

Chapter 3

The Lean Six Sigma Methodology: Applications in Thoracic Surgery

2. Six Sigma Is a Quality Evaluation Methodology

3. The Lean Process Strategy

3.1. The Lean Six Sigma Methodology

4. How to Conduct a Study with the Lean Six Sigma Methodology?

Chapter 4

The Link between Six Sigma and Business Performance

1. The Performance Concept

1.1. Definition of the Performance Notion.

1.2. The Importance of Business Performance in Strategic Management and Organizational Performance

2. The Link between Six Sigma and Business Performance Measurement

2.1. Measurement Systems

2.2. Performance Measurement and Management

2.3. Performance Management System

2.3.1. The General Balanced Scorecard Model

2.3.2. The European Foundation for Quality Management Excellence Model

2.3.3. The SMART Performance Pyramid

2.3.4. The Integrated Performance Measurement System

2.3.5. The Performance Measurement System for Service Industries

3. Impact of Six Sigma on Company's Performance

3.1. Benefits of Six Sigma Approach

3.1.1. The Impact of Six Sigma Projects on Innovation and Company Performance

3.1.2. Six Sigma and Competitive Advantages

3.1.3. Six Sigma and the Challenge of Change

Chapter 5

Integration of Lean and Six Sigma Methodology to Improve Quality Performance in Healthcare Organisations

Introduction

What Is Six Sigma?

Benefits of Six Sigma

Six Sigma in Healthcare Service

What Is Lean?

Relationship between Lean and Six Sigma

Effects of Lean Six Sigma in Healthcare Performance

Chapter 6

Six Sigma: A Process Improvement Methodology

Advantages

Concept of Lean Six Sigma (LSS)

History

Features

Key Elements

Organization

Roles and Responsibilities

Disadvantages

Evolution of Quality Initiatives

Methodology

DMAIC Methodology

DMADV Methodology

Technical Tools

Critical to Quality (CTQ) Tree

SIPOC Diagram

Histogram

Pareto Chart

Cause and Effect Diagram/Five Whys/Fishbone/ Ishikawa Diagram

Scatter Diagram

Affinity Diagram

Run Chart.

Control Chart

Statistical Process Control (SPC)

Failure Mode and Effects Analysis (FMEA)

Defect Metrics

Design of Experiment (DOE)

Project Closure

Softwares Used

Analysis Tools

Programme Management Tools

Data Collection Tools

Lean and DMAIC Online Project Tools

Case Studies [25, 26, 27]

Chapter 7

Integrating Six Sigma into a Business Strategy: Workshop and Leadership

2. Integrating Six Sigma with Business Strategy

3. Workshop Consensus Activities Development

3.1. Workshop Consensus Activities

3.1.1. First Step: The Transformation of Participating Employees' Ideology

3.1.2. Second Step: The Formulation of Strategy

3.1.3. Third Step: The Confirmation of the Consensus Process

3.2. Develop Six Sigma Strategy

4. Integration of Six Sigma within a Business Strategy Framework

4.1. Leadership for Six Sigma

4.2. Developing a Business Strategy

4.3. Process Improvement Methodology

4.4. Key Performance Measures

4.5. Process Output Measurement

Author's Biography

About the Editor

Index

Blank Page.

Notes:

Description based on print version record.

ISBN:

9781536141757

1536141755

OCLC:

1065135750