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Flat army : creating a connected and engaged organization / Dan Pontefract.
- Format:
- Book
- Author/Creator:
- Pontefract, Dan, 1971- author.
- Language:
- English
- Subjects (All):
- Leadership.
- Physical Description:
- 1 online resource (243 pages)
- Edition:
- 1st ed.
- Place of Publication:
- Vancouver ; Berkeley : Figure 1, 2018.
- Summary:
- Flat Army surfaces five key frameworks that can help you and your organization make the shift, too. How can you become a visible and collaborative leader? How can you empower and energize all teams and units? How can you build a sense of common purpose and celebrate the wins? Learn how with Flat Army.
- Contents:
- Intro
- Title Page
- Dedication
- Chapter 1: The Mona Lisa is So Small!
- My Fears
- Whose Job is Leadership, Anyway?
- Engaging Definitions
- Why is Engagement Good?
- Why is Disengagement Bad?
- The Organization vs. Life Itself
- Why This Book? Why "Flat Army"?
- Chapter 2: How'd We Get So Rigid?
- The Grocery Store of Hierarchy
- Monarchy as a Catalyst?
- War Games and the Industrial Revolution
- The Dark Side
- Organizational Learned Helplessness
- Chapter 3: The Connected Leader
- Open Says Me
- The Connected Leader Chasm
- Falling into the Chasm
- From the Harmful to the Hopeful
- A Johnson &
- Johnson Story
- The Flat Army Philosophy
- The Connected Leader Attributes (CLA)
- The Three Be's of General Sherman
- The Participative Leader Framework
- The Collaborative Leader Action Model
- The Pervasive Learning and Collaboration Technologies Models
- Chapter 4: Becoming a Connected Leader
- Trusting
- Involving
- Empathizing
- Developing
- Communicating
- Chapter 5: Being a Connected Leader
- Analyzing
- Deciding
- Delivering
- Cooperating
- Clowning
- Chapter 6: Beyond the Connected Leader
- Coaching
- Measuring
- Exploring
- Adapting
- Bettering
- Chapter 7: The Participative Leader Framework
- The Untutored Eye
- Say it Forward
- Guanxi
- Autopoiesis
- Know Who You Know: Neighbor Networks
- Putting it all Together
- Participative Leader Framework in Action
- Chapter 8 : The Collaborative Leader Action Model
- Heterarchy is not Anarchy
- Hat Tip to Wirearchy
- Shell of the CLAM
- Connect (with Others)
- Consider (all Options)
- Communicate (the Decision and Action Plan)
- Create (the Result)
- Confirm (the Result Met the Target)
- Congratulate (Through Feedback and Recognition)
- When to CLAM and When not to CLAM.
- Degrees of Flawless Execution and Collaborative Engagement
- Chapter 9: Learning at the Speed of Need
- Does Organizational Learning Matter?
- 70-20-10 or 3-33?
- Formal Learning
- Informal Learning
- Social Learning
- Chapter 10: Tools, Rules and Jewels of Being a Flat Army Leader
- Click Next for the "Cons" of Collaboration
- Conversation
- Content
- Context
- Collaboration Technologies and Sales 2.0
- The Technology Strikes Back
- Chapter 11: Flat Army in Action
- NHS
- Good Rockin' Tonite
- Research in Motionless
- The Spirit of Hitachi
- Lessons from Scotiabank
- Zappos
- HCL Technologies
- Flat Army at TELUS
- Chapter 12: The Culture Quest of Flat Army
- Flat Army Philosophy
- Rolling Out Flat Army
- Afterword: In Collaborative Conclusion
- Acknowledgements
- Endnotes
- Index
- About the Author
- Copyright.
- Notes:
- Includes bibliographical references and index.
- Description based on print version record.
- ISBN:
- 9781773270609
- 1773270605
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