Advances in industrial and labor relations, 2017. Vol. 24, shifts in workplace voice, justice, negotiation and conflict resolution in contemporary workplaces / edited by David Lewin, Paul J. Gollan.

Format:

Book

Contributor:

Lewin, David, active 2018, editor.

Gollan, Paul, editor.

Series:

Advances in industrial and labor relations ; 0742-6186 v.24.

Advances in industrial and labor relations, 0742-6186 ; v.24

Language:

English

Subjects (All):

Industrial relations.

Labor.

Conflict management.

Physical Description:

1 online resource (260 pages) : illustrations.

Edition:

1st ed.

Place of Publication:

Bingley, England : Emerald Publishing, 2018.

Summary:

Volume 24 of Advances in Industrial and Labor Relations (AILR) contains eight papers highlighting important aspects of the employment relationship. The papers deal with such themes as shifts in workplace voice, justice, negotiation and conflict resolution in contemporary workplaces. Consistent with previous AILR volumes, the papers in Volume 24 reflect a variety of quantitative and qualitative research methods, including case studies, survey, interviews, historiography, theory building, and longitudinal and cross-sectional research designs and analysis. These papers also reflect a global perspective on workplace issues. The specific topics of these papers include social construction of workarounds, workplace dispute resolution, employee involvement at Delta Air Lines, voice and empowerment practice in an Australian manufacturing company, democracy and union militancy and revitalization, adapting union administrative practices to new realities, pro-social and self-interest motivations for unionism and implications for unions as institutions, and high performance work systems and union impacts on employee turnover intention in China.

Contents:

Intro

Advances in Industrial and Labor Relations, 2017: Shifts in Workplace Voice, Justice, Negotiation and Conflict Resolution in Contemporary Workplaces

Contents

List of Contributors

Chapter 1: Introduction

Chapter 2: The Social Construction of Workarounds

Introduction

Study 1: Evidence of the Social Construction of Workarounds

Theoretical Background and Hypothesis Development

Methods and Results

Study 2: Inductive Study on How Workarounds are Proliferated

Informal Training and Troubleshooting as a Catalyst for Workaround Proliferation

Discussion

Future Research Directions

Limitations

Implications

Conclusion

References

Chapter 3: Workplace Dispute Resolution: What Guidance Does Existing Research Provide?

The Relevant Criteria for Evaluating Approaches to Workplace Dispute Resolution: Equity, Voice and Efficiency

Equity

The Impact of Dispute Resolution Procedures on Employees

Voice

Efficiency and the Displacement Effect

Workplace Dispute Resolution and the Role of Management and Unions

'Conflict Management Systems'

The Australian Case Studies - A Strategic Approach to Workplace Dispute Resolution

Chapter 4: Great in Theory but Tough in Practice: Insights on Sustaining Advanced Employee Involvement at Delta Air Lines

1. Introduction

2. Historical and Legal Context

3. DBC: Founding and Major Involvement Activities

4. Insights and Lessons Learned on Successful EIP

Chapter 5: Voice as an Empowerment Practice: The Case of an Australian Manufacturing Company

Employee Voice

Empowerment

Employee Voice and Empowerment

Method

Voice as Structural Empowerment

Limitations and Future Research

References.

Chapter 6: Democracy, Militancy, and Union Revitalization, The DeMReV Model of Union Renewal: A Sustainable, Strategic Model Expanding on Voss and Sherman Model

The Voss and Sherman Model

Defining Revitalization

A Strategic Model of Union Reform and Revitalization

Development of the Theoretical Model through Contextual Cues and Case Studies

The Impetus for Change

The Role of Democracy

The Role of Militancy

The Leaders' Response

Testing the Model through Reform and Revitalization Case Studies and Efforts

The TPs That Commence Union Reform Efforts

Internal TPs

External TPs

Combination and Interaction of Internal and External TPs

Democratic and Militant Strategies

Democracy and Militancy

The Theme of Union Militancy

Theme of Union Leaders as Inhibiting Oligarchs

The Tactics of Democracy and Militancy

Tactics of Democracy

Tactics of Militancy

Outcomes of Successful Reform and Revitalization Movements

The Contribution of the DeMRev Model

Chapter 7: Adapting Union Administrative Practices to New Realities: Results of a Twenty-Year Longitudinal Study

Background and Literature on Union Administrative Practices

The Literature on the Administrative Practices of Unions

Internal Union Characteristics and Administrative Practices

Union Jurisdiction

Unionization of Union Staff

Union Characteristics Shaping Union HR Practices

External or Environmental Factors and Union Administrative Practices

The Determinants of Union Innovation

Data Collection

Findings

Written Human Resource Policies

The Employment of Human Resource Directors by Unions

Use of Consultants

Budgeting and Strategic Planning

Findings Cross Tabulated by Union Characteristics

Cross-Tabulation of Survey Results.

Further Findings on the Role of In-House Staff Unions

Summary of Findings

Conclusions

Chapter 8: Pro-Social and Self-Interest Motivations for Unionism and Implications for Unions as Institutions

Self-Interest and Pro-Social Beliefs in Unionism Literature

Union Voting Intentions

Union Membership

Union Activism and Participation

General Propositions on Unionism

Unions as Institutions: The Roles of Self-Interest and Pro-Social Motivations

Concluding Remarks and Future Research

Chapter 9: Can HPWS and Unions Work Together to Reduce Employee Turnover Intention in Foreign MNCs in China?

Literature Review and Historical Background of HPWS and Unions in China

HPWS and Unions in China

Theory and Hypotheses

Union Instrumentality as a Contextual Factor for the Effect of HPWS on Turnover Intention

Methods

Measures

Independent Variables

HPWS. We measured HPWS using a 10-item measurement of HPWS, which was developed and validated for rank-and-file employees (Lawler et al., 2011). These items are intended to be a unidimensional conceptualization of HPWS and have proved to have high reliabi

Union Instrumentality. We measured union instrumentality using a measure adapted from Chacko (1985). We used six items that are considered to have face validity based on our filed interviews with HR managers and chairs of unions in MNCs in China, as well

Dependent Variables

Control Variables

Analytical Strategy

Results

Confirmatory Factor Analysis (CFA)

Common Method Variance (CMV)

Hypothesis Tests

Post Hoc Analysis

Theoretical Implications

Managerial Implications

Index.

Notes:

Includes index.

Includes bibliographical references at the end of each chapters and index.

Print version record

ISBN:

9781787435377

1787435377

9781787434851

1787434850