Human drama Inc. : emotional intelligence in the workplace / Neeta Mohla.

Format:

Book

Author/Creator:

Mohla, Neeta, author.

Language:

English

Subjects (All):

Emotional intelligence.

Social interaction.

Self-presentation.

Success.

Physical Description:

1 online resource (189 p.)

Edition:

1st ed.

Place of Publication:

Thousand Oaks : SAGE Publications India Pvt Ltd, 2015.

Language Note:

English

Summary:

<p class=""ABOUTBOOKAI""><span>A simplified </span><span>framework for understanding emotional intelligence that can be applied in the workplace!</span>

Contents:

Foreword / by Abad Ahmad

Acknowledgements

Act 1. Knowing the script : do you understand your character and role?

Scene 1 Looking into the mirror

Scene 2 Recognising your reflection

Scene 3 Getting in sync with reality

Scene 4 Becoming your own best friend

Act 2. Lights! camera! action! : are you staying on track?

Scene 1 Taking a deep breath

Scene 2 Looking before you leap

Scene 3 Believing in yourself

Scene 4 Going with the flow

Scene 5 Navigating daily obstacles

Act 3. Winning awards : are you driving and enjoying your success?

Scene 1 Staying away from the dark side

Scene 2 Striving to realise your potential

Scene 3 Having a positive approach to life and enjoying yourself

Act 4. Cast and crew : are you working in tandem with the team?

Scene 1 Reaching out and creating connections

Scene 2: The power of true communication

Act 5. Encore! are you building strong equations?

Scene 1 Building bridges, not walls

Scene 2 Becoming part of a larger whole

Emotional intelligence in action

Emotional intelligence and change

Emotional intelligence and conflict

Emotional intelligence and customer service

Emotional intelligence and productivity

Emotional intelligence and performance management

Emotional intelligence and inspiration

Conclusion

About the author.

Notes:

Description based upon print version of record.

Description based on print version record.

ISBN:

93-5150-541-3

93-5150-291-0