3 options
The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty / Shep Hyken.
- Format:
- Book
- Author/Creator:
- Hyken, Shep, author.
- Language:
- English
- Subjects (All):
- Customer relations.
- Customer services.
- Customer loyalty.
- Other Title:
- Convenience Revolution
- Place of Publication:
- Sound Wisdom
- Summary:
- When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals.
- ISBN:
- 1-64095-053-2
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