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Giving Constructive Feedback [electronic resource] : A Rapid Skill Builder Team Briefing Booklet
- Format:
- Book
- Author/Creator:
- Warner, Jon C.
- Series:
- Rapid Skill Builder Series
- Language:
- English
- Subjects (All):
- Communication.
- Employee motivation.
- Feedback (Psychology).
- Interpersonal communication.
- Local Subjects:
- Communication.
- Employee motivation.
- Feedback (Psychology).
- Interpersonal communication.
- Physical Description:
- 1 online resource (12 p.)
- Edition:
- 2nd ed.
- Place of Publication:
- : Worldwide Center for Organizational Development, 2006.
- Summary:
- At its most simple level, feedback giving and receiving is just one party communicating information to another about something that he or she has experienced and thinks that the other person needs to know about. Unfortunately, this simple process is often done poorly and the intended benefit is lost. Because offering any kind of feedback takes practice and is a communication 'art' to develop over time, this booklet explores the whole process of giving and getting constructive feedback in summary. It does this by offering a six step model to guide behaviour to communicate more constructively as
- Contents:
- Giving Constructive Feedback; Prepare; Empathise; Listen; Clarify; Communicate; Agree; Giving Constructive Feedback Skill Building Template
- Notes:
- Description based upon print version of record.
- ISBN:
- 1-84892-869-6
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