The new rules of EQ : using emotional intelligence to get ahead / Rob Yeung.

Format:

Book

Author/Creator:

Yeung, Rob.

Series:

Business solutions.

Business solutions

Language:

English

Subjects (All):

Emotional intelligence.

Personality and occupation.

Physical Description:

1 online resource (167 p.)

Edition:

1st ed.

Place of Publication:

Singapore : Marshall Cavendish Business, 2012.

Language Note:

English

Summary:

If you have not heard of emotional intelligence - or EQ - what planet have you landed from? You may be sick of people bleating on and on about EQ. But it is undoubtedly true that being intelligent is not enough to get you ahead at work anymore. You also have to be emotionally intelligent. In this savvy book, business psychologist Rob Yeung explains succinctly and accessibly the rules to behaving in an emotionally intelligent way. Far from being pure psychobabble, EQ is about finding out what makes others tick and can be highly effective. What are their hot buttons? Once you know what buttons t

Contents:

Cover; Title; Copyright; Contents; Foreword; Introduction; What is emotional intelligence exactly?; A condensed history; Why bother with emotional intelligence?; Do it for you; Practice makes perfect; Self-Awareness; Understand the brain-body-behavior connection; Examine your emotions; Label your emotions; Distinguish between fact and feeling; Marry your perceptions with those of others; Reflect and evaluate; Seek feedback; Accept feedback with good grace; Identify your priorities; Write your eulogy; Discover your vision; Set SMART goals; Self-Direction; Break the link

Challenge automatic negative thoughtsPut it into perspective; Manage physical sensations and symptoms; Recite personal affirmations; Take a problem-solving approach; Make a list; Visualize success; Use emotional anchors; Walk tall; Handle setbacks; Develop your emotional resilience; Interpersonal Savvy; Empathy and rapport; Communication; Building rewarding relationships; Tackling unsatisfactory relationships; Organizational Savvy; Become politically aware; Understand your culture; Deepen your understanding of culture; Identify role models and mentors; Exert indirect influence

Demonstrate integrityAbout the Author

Notes:

Description based upon print version of record.

ISBN:

9789814408745

9814408743

OCLC:

799764548