Managing in the discomfort zone : how to deal with sensitive, difficult and unpleasant situations / Patrick Forsyth.

Format:

Book

Author/Creator:

Forsyth, Patrick.

Series:

Business solutions.

Business solutions

Language:

English

Subjects (All):

Management.

Physical Description:

1 online resource (131 p.)

Edition:

1st ed.

Place of Publication:

Singapore : Marshall Cavendish Business, 2012.

Language Note:

English

Summary:

Why is it that effective action is so often difficult to take? How do you make it work when you do take it? Human nature tends to make action difficult - or make it more likely to be delayed or be done half-heartedly (with subsequent negative impact on results). There are so many unpleasant issues to be faced, such as firing people or dealing with poor or unacceptable behaviour and performance; tackling sensitive issues such as bullying and discrimination; and handling awkward or embarrassing situations like networking or prospecting. Too often, managers and others find themselves in the 'disc

Contents:

Cover; Title; Copyright; Contents; Foreword; Preface; Introduction; 1 Managers are Human Too; 2 Issues to Address; 3 Planning to Change; Afterword; Acknowledgements; About the Author

Notes:

Description based upon print version of record.

ISBN:

9789814408738

9814408735

OCLC:

799762849