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Systems, Software and Services Process Improvement : 18th European Conference, EuroSPI 2011, Roskilde, Denmark, June 27-29, 2011, Proceedings / edited by Rory V. Connor, Jan Pries-Heje, Richard Messnarz.

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Format:
Book
Contributor:
Connor, Rory V., Editor.
Pries-Heje, Jan, Editor.
Messnarz, Richard, Editor.
Series:
Communications in Computer and Information Science, 1865-0937 ; 172
Language:
English
Subjects (All):
Software engineering.
Application software.
Compilers (Computer programs).
Electronic data processing--Management.
Electronic data processing.
Computer programming.
Software Engineering.
Computer and Information Systems Applications.
Compilers and Interpreters.
IT Operations.
Programming Techniques.
Local Subjects:
Software Engineering.
Computer and Information Systems Applications.
Compilers and Interpreters.
IT Operations.
Programming Techniques.
Physical Description:
1 online resource (XVI, 309 p. 67 illus., 42 illus. in color.)
Edition:
1st ed. 2011.
Place of Publication:
Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2011.
Language Note:
English
Summary:
This volume constitutes the refereed proceedings of the 18th EuroSPI conference, held in Roskilde, Denmark, in June 2011. The 18 revised full papers presented together with 9 key notes were carefully reviewed and selected. They are organized in topical sections on SPI and assessments; SPI and implentation; SPI and improvement methods; SPI organization; SPI people/ teams; SPI and reuse; selected key notes for SPI implementation.
Contents:
Intro
CCIS 172
Preface
Organization
Table of Contents
SPI and Assessment
A Multi-model Workflow before Establishing an Acquisition Contract Based on CMMI-ACQ Model
Introduction
CMMI for Acquisition Model
OAP: Procedure for Organizing the CMMI-ACQ Process Areas
Identify Dependencies
Analyze Dependencies
Implementation Sequences
Establishing the Main Workflow from SSAD Process Area
Mapping
Conclusions
References
ISO/IEC 15504-5 Best Practices for IT Service Management
Background
ISO/IEC 20000 Information Technology - Service Management
ISO/IEC 15504-5 Part 5: An Exemplar Process Assessment Model
Research Method
Analysis of the Relations
Results and Discussion
Summary of the Relations
Analysis from the ISO/IEC 20000-4 Perspective
Analysis from the ISO/IEC 15504-5 Perspective
Conclusion and Lessons Learned
A Self-assessment Framework for Finding Improvement Objectives with ISO/IEC 29119 Test Standard
Related Research
Self-assessment Framework
The ISO/IEC 29119 Test Process Model
Maturity Levels for Framework
Pilot Study
Data Collection and Analysis
Developed Organizational Profiles
Assessing Framework Results
Discussion
SPI and Implementation
Improving the Deployment of IT Service Management Processes: A Case Study
Our Contribution
Research Methods
The Case Organization and Data Collection Methods
Data Analysis
Improving the Deployment of IT Service Management Processes
Change Vision and Sense of Urgency
Coalition for Change
Informing and Communication
Defining Milestones and Removing Barriers
Training
Analysis
Discussion and Conclusions
References.
A Survey on the Application of the V-Modell XT in German Government Agencies
Research Objectives and Context
Related Work
Case Study Design
Survey Stage 1 - 2009 (Subject Selection)
Survey Stage 2 - 2010 (Data Collection)
Results
Results from Stage 1
Results from Stage 2
Interpretation
Conclusion and Future Work
Improving Verification &amp
Validation in the Medical Device Domain
Research Approach
V&amp
V in Generic Software Development
V in Safety-Critical Domains
Improvement in V&amp
V in the Medical Device Software Domain
Having Distinct Processes for Verification &amp
Validation
Independence in V&amp
V
Qualification of Tools
SPI and Improvement Methods
The Meaning of Success for Software SMEs: An Holistic Scorecard Based Approach
Different Views of Business Success
Financial Measures of Performance
Multidimensional Performance Measurement Frameworks
Harnessing the HSC to Examine Business Success
Using the HSC Survey Instrument in Software SMEs
Business Objectives for Software SMEs
Relevance of HSC to Software SMEs
Discussion and Conclusion
Five Agile Factors: Helping Self-management to Self-reflect
Objectives
Method
Questionnaire Design
Team Agreement
Team Sample
Global Sample
Validity Considerations
Recommendations
Shared Leadership
Team Orientation
Redundancy
Learning
Autonomy
Conclusion
A Detailed Software Process Improvement Methodology: BG-SPI
SPI Methodologies
BG-SPI Methodology for SPI
Identify SPI objectives
Train Personnel for the Reference Model
Conduct Gap Analysis.
Develop SPI Project Plan
Implement SPI Activities
Conduct Pilot Project Studies and Update Process Assets
Disseminate Improvements and Close SPI Project
Experiences on Applying BG-SPI
SPI and Organization
Motivation and Empowerment in Process Improvement
Research Goals and Methodology
Designing the Survey Questionnaire Based on Goal Internalization Items
Data Collection and Description of the Sample
Conducting Process Assessments
Goal Internalization
Goal Internalization after Evaluating Processes
Goal Internalization after Process Improvement
Improvement of Innovation Management through the Enlargement of Idea Sources
Theoretical Considerations on Idea Generation Processes
Idea Generation - A Major Task within Innovation Management
Knowledge and Learning as the Main Levers of Idea Generation
Stakeholders in the Idea Generation Process
The Stakeholder Model
Internal Sources of Ideas
External Sources of Ideas
The Usability Approach in Software Process Improvement
People Issues in SPI
Usability
Approaching SPI with Usability
Applying Usability Engineering Methods
SPI and People/Teams
A Study of Software Development Team Dynamics in SPI
Very Small Entities (VSEs)
Software Process Improvement (SPI)
SPI and Teams
Teams Dynamics
Research Study
Study Findings and Discussion
Team Structure and Process
Communication Process
Learning and Sharing Process
SPI -Process Improvement and Assessment
An Empirical Investigation into Social Productivity of a Software Process: An Approach by Using the Structural Equation Modeling
Objective of Research
Social Dynamics
Productivity
Social Capital
Social Productivity
Models and Methods
The Systematic Approach
Structural Equation Modeling
The Measurement Model
Software Productivity as Linear Structural Relation
Conclusions and Future Work
Agile Process Improvement: Diagnosis and Planning to Improve Teamwork
Characteristics of Agile Teams
Process Improvement
Research Context
Diagnosis and Action Planning
Diagnosing Teamwork
Action Planning: Measures to Improve Teamwork
Conclusion and Further Work
SPI and Reuse
The Tutelkan Reference Process: A Reusable Process Model for Enabling SPI in Small Settings
The Tutelkan Components
The Development of TRP
Current Version
Development Strategy
TRP Process Pattern
TRP and CMMI
TRP and ISO 9001
TRP and Competisoft
Process Support for Product Line Application Engineering
Limitations of Current Approaches
Research Design
Approach
Pro-PD
Units of Work: Activities and Tasks
Roles
Artefacts
Initiate Project
Identify and Refine Requirements
Threats to Validity
Software Product Lines - An Agile Success Factor?
General Concepts
Agility
Software Product Lines
Systems Engineering
Success Factor: Flexible Product (Line) Architecture
Software Product Line vs. Systems Engineering
Variants of Solution Principles
Development of Variants with SPL
Agile Continuum.
Conclusion
Selected Key Notes for SPI Implementation
SPI in SMEs
Introducing Scrum in a Very Small Enterprise: A Productivity and Quality Analysis
Context
The Organization
Why Scrum?
The Project
Analysis of Results
Initial Considerations
Productivity Analysis
Quality Analysis
Using ISO/IEC 29110 to Harness Process Improvement in Very Small Entities
Standards and Benefits
Problems with Standards
Very Small Entities
VSE and Standards
The ISO/IEC 29110 Standard
Engineering and Management Guide
Deployment Assistance
Pilot Projects
Trials to Date
A Software Tool to Support the Integrated Management of Software Projects in Mature SMEs
Company's Background
BizzProject Development
Processes Covered
Business Model
Technology
Development Phases
Promotion and Publication of Results
BizzProject Modules
Management Module
Analysis Module
Development Module
Support Module
Conformity of ISO/IEC 15504-7 Organizational Maturity Model
How Can Software SMEs Become Medical Device Software SMEs
Introduction - Background to Medical Device Software Development
Why Software SMEs Are Interested in Becoming Medical Device SMEs
Changes Impacting Medical Device Software Development
Research to Help SMEs Develop Medical Device Software
Medi SPICE
Med-Trace
Med-Adept
Medi SPICE-Adept
What Initial Steps May Be Taken by SMEs
SPI and Innovation
Towards Innovative Software Projects - Creating Environments Supporting Innovation and Improvement
Immaterial Labor
Software Development as Immaterial Labor.
Organizing Software Development.
Notes:
Bibliographic Level Mode of Issuance: Monograph
Includes bibliographical references and index.
ISBN:
9783642222061
3642222064
OCLC:
744999679

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