Appreciative inquiry for change management : using AI to facilitate organizational development / Sarah Lewis, Jonathan Passmore, Stefan Cantore.

Format:

Book

Author/Creator:

Lewis, Sarah, 1957- author.

Passmore, Jonathan, author.

Cantore, Stefan, author.

Language:

English

Subjects (All):

Organizational change--Management.

Organizational change.

Appreciative inquiry.

Management--Employee participation.

Management.

Organizational effectiveness.

Physical Description:

1 online resource (304 p.)

Edition:

2nd ed.

Place of Publication:

London, [England] ; Philadelphia, Pennsylvania ; New Delhi, India : Kogan Press, 2016.

Summary:

Understand the theory and practice of AI, World Cafe, Open Space and other conversational approaches for facilitating organizational development (OD) with the new edition of this popular book.

Contents:

Contents; About the authors; About the Contributors; Acknowledgements; Introduction; Part One Understanding conversational approaches to change; 01 Organizations as machines, workers as cogs and management as a control process; Introduction; Organization as a group social skill; Taylorism and Scientific Management; Belief in the power of problem solving to change organizations; Belief in the power of naming problems to produce change; Belief in the power of instruction to achieve change; The belief that emotions are problematic; Belief in the power of criticism and fear to motivate change

Belief in the head and body organizational splitBelief in the power of separating elements to enhance clarity and so the ability to act efficiently; Belief in a 'right answer' to the problem of design; Summary; 02 An alternative approach; Introduction; The organization as living; Organizations as human; Organizations as systems; Belief in the power of appreciation to promote growth; Belief in the power of inquiry; The power of talk to change things; The power of imagination to produce change; The power of positive emotional energy to achieve change; The belief that language is creative

Belief in the place and power of stories in organizational lifeSummary; 03 The development of conversational approaches to organizational change; Where does the story begin?; What is the history of Appreciative Inquiry?; Why is Appreciative Inquiry becoming popular?; Postmodernism; Appreciative Inquiry and the information revolution; Appreciative Inquiry and globalization; Appreciative Inquiry and the human search for hope; Appreciative Inquiry meets a need for connection in organizations; Summary; 04 Appreciative Inquiry: how do you do it?; Introduction; Preparing for change; Define

DiscoveryDream; Design; Destiny; Summary; Part Two Advanced ideas and practice; 05 The power of the question; Introduction; Not locks and keys; Looking at questions; Summary; 06 The power of conversation; Introduction; What is conversation?; The power of conversation to transform; The fear of conversation; Understanding the fears and ambivalence towards conversation; Some issues for the conversational practitioner to consider; The ambivalence of organizations towards conversation; How can a conversational practitioner support powerful conversations within organizations?

The inner life of the conversational practitionerWhat will we as conversational practitioners bring to our work with organizations?; Summary; 07 Extending practice; Introduction; The common ground with the conversation-based approach to organizational change; Using story; Working with story; Sense making: creating temporary moments of clarity in an unclear world; Summary; 08 Extending practice; Introduction; The nature of coaching; The common ground between conversational change and coaching; Using appreciative coaching; Strengths coaching with clients; The impact of AI approaches; Summary

09 How Positive Psychology enhances Appreciative Inquiry

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9780749477929

074947792X

OCLC:

957656085