Willing slaves? : British workers under human resource management / Andrew Scott.

Format:

Book

Author/Creator:

Scott, Andrew (Andrew George), author.

Series:

Cambridge studies in management ; 21.

Cambridge studies in management ; 21

Language:

English

Subjects (All):

Industrial relations--Great Britain--Case studies.

Industrial relations.

Industrial management--Employee participation--Great Britain--Case studies.

Industrial management.

Physical Description:

1 online resource (x, 173 pages) : digital, PDF file(s).

Place of Publication:

Cambridge : Cambridge University Press, 1994.

Language Note:

English

Summary:

Many people believe that industrial relations have been transformed. For some, current developments are the result of new human resource management techniques which have overcome adversarial workplace traditions. For others, old attitudes remain, their expression stifled by vigorous competition in product and labour markets. Willing Slaves? explores these competing claims. It shows that managers have come to question past approaches to employee relations. Nowadays they believe that 'winning workers' hearts and minds' is a crucial part of successful management. Equally, however, managers have not yet found ways to make their new ideas work well. Workers continue to place little trust in management, inefficient working practices persist, and attempts to build a 'new industrial relations' have fallen short of the mark. Willing Slaves? concludes by arguing that the best way forward is for organisations to commit themselves to long term labour relations policies which enable workers to participate in management decision-making.

Notes:

Title from publisher's bibliographic system (viewed on 05 Oct 2015).

Includes bibliographical references (pages 159-168) and index.

ISBN:

0-511-00324-2

0-511-58256-0