100 great coaching ideas : from leading organisations around the world / Dr. Peter Shaw.

Format:

Book

Author/Creator:

Shaw, Peter, author.

Language:

English

Subjects (All):

Employees--Coaching of.

Employees.

Employees--Training of.

Mentoring in business.

Physical Description:

1 online resource (319 p.)

Edition:

1st ed.

Place of Publication:

Singapore : Marshall Cavendish Business, 2014.

Language Note:

English

Summary:

The good manager will bring the best out of his team. A crucial skill is to be able to use a coaching approach effectively to draw out the experience and capabilities of those working for you and with you. In a fast-moving world coaching skills are an essential pre-requisite of good leadership and management. The manager who brings the best out of their people will use a range of coaching approaches and focus their use on times when their staff face transition or need to step up to new challenges and demands. The first section of the book looks at developing coaching skills. It looks at the ap

Contents:

Cover; Title; Copyright; Contents; Acknowledgements; Foreword by Charlie Massey; Introduction; Developing your Coaching Skills; Section A: The Approach; 1 See questions as keys that unlock; 2 Leave space for reflection; 3 Bring a focus on facts; 4 Bring clarity about the organisation's objectives; 5 Be realistic about possibilities; 6 Understand the motivations; 7 Listen to the emotions; 8 Trust your intuition; 9 Allow for rational and emotional reactions; 10 Bring insights and not solutions; Section B: The Practicalities; 11 The agenda; 12 Pace the conversation; 13 Be adaptable

14 Be responsive15 Be clear on the time available; 16 Reach agreement on next steps; 17 Choose the frequency and location of conversations; 18 Ensure a review of an individual's progress; 19 See each conversation as part of a journey; 20 Use short, focused conversations well; Section C: The Coaching Conversations; 21 Balance the longer term and the shorter term; 22 Recognise how individuals learn; 23 Enable someone to live their values; 24 Ensure harsh reality is faced up to; 25 Seek feedback on what has worked; 26 Review the outcomes after a period

27 Be mindful of the individual's energy levels28 Use yourself as a barometer; 29 Allow someone to find their own way to solve a problem; 30 Bring respect for the individual's experience and qualities; 31 Ensure pitfalls and risks are understood; 32 Believe that good can come out of any situation; 33 Walk alongside someone at a measured distance; 34 Allow for silence and quietness; 35 Enable an individual to draw from their own experience; 36 Celebrate progress; 37 Enable individuals to crystallize their learning; 38 Encourage contributions within wider teams

39 Create mutual support structures40 Reinforce independence of mind and spirit; Section D: Your Own Learning about Coaching; 41 Keep reviewing your learning; 42 Develop your thinking with trusted others; 43 Work in partnership with others; 44 Recognise when specialist help is needed; 45 Know your limitations; 46 Use an external business coach wisely; 47 Understand your own emotions; 48 Recognise when your job is done; 49 Celebrate your own journey as a coach; 50 Look forward with expectation; Applying Coaching in Specific Contexts; Section E: Ensuring High Quality Outcomes

51 Creating bold expectations about outcomes52 Building a pathway to success; 53 Fostering an awareness of risks; 54 Knowing how progress will be measured; 55 Bringing clarity of role; Section F: Enabling Someone to Step up in Responsibility; 56 Creating a picture of success; 57 Drawing from previous steps; 58 Building on strengths; 59 Recognising what 'being grown up' means; 60 Taking bigger strides; Section G: Building Strong Partnerships; 61 Recognising shared interests; 62 Building common purpose; 63 Knowing where your fixed points are; 64 Having honest conversations on progress

65 Dealing effectively with differences

Notes:

Description based upon print version of record.

Includes bibliographical references.

Description based on online resource; title from PDF cover (ebrary, viewed May 20, 2014).

ISBN:

9789814516976

981451697X