Reengineering in action : the quest for world-class excellence / editor, Chan Meng Khoong.

Format:

Book

Contributor:

Khoong, Chan Meng.

Language:

English

Subjects (All):

Reengineering (Management).

Management.

Physical Description:

1 online resource (476 p.)

Place of Publication:

London : Imperial College Press ; River Edge, NJ : Distributed by Scientific Publishing, c1998.

Language Note:

English

Summary:

Business process reengineering is arguably the management paradigm of the decade. No other paradigm for organizational innovation and improvement has achieved a stronger presence and impact in corporate boardrooms around the world. In recent years reengineering has also moved away from the hype into real-world application, and there is now a vast pool of techniques and experience ready to be tapped by organizational-change advocates.This book provides an international showcase of reengineering in action, with contributions from more than forty experts spanning five continents. Besides prescrip

Contents:

Preface; Contents; PART I INTRODUCTION; Chapter 1 Reengineering for World-Class Excellence; 1. Introduction; 2. Successful Organizations Need Reengineering; 3. Reengineering Need Not Be Risky; 4. Reengineering for Strategy; 5. A Potent Mix of Old Wines in a Sexy New Bottle; 6. Reengineering Requires Envisioning; 7. Reengineering Requires Process Thinking; 8. Reengineering Requires Systems Thinking; 9. Reengineering Requires Creative Rethinking; 10. Reengineering Requires Change Management; 11. Reengineering Requires Preparation; 12. Reengineering for the Future; 13. Conclusion; References

PART II CONCEPTS & TOOLSChapter 2 Applying Workflow Management Technology to Semi-Structured Business Processes; 1. Introduction; 2. Classifying and Identifying Business Processes; 2.1. A classification scheme for business processes; 2.2. Identification of semi-structured business processes by means of process descriptions; 2.3. Examples for semi-structured business processes; 3. IT Support For Semi-Structured Business Processes Within Workflow Management Systems; 3.1. Overview: IT support for certain process classes; 3.2. Example: late modeling; 4. Case Study; 5. Further Work; References

Chapter 3 The RARE System: A Multiview to Model and Reengineer the Business Process1. Introduction; 2. Task/Communication Perspective of a Process; 3. The RARE System; 3.1. General ffamework; 3.2. Concept level; 3.3. Logical level: objects and agents; 3.3.1. Dynamic; 3.4. Implementation; 4. Reengineering Using RARE; 4.1. Analysis of the AS-IS situation; 4.2. Suggestions for reengineering; 5. Conclusion; References; Chapter 4 Integrated Business Process Management: 'How It All Fits Together'; 1. Towards a Broader Discussion on the Business Process Phenomenon

2. Getting Back To Basics: The Methodology Triangle3. Organizing for I-BPM Methodologies: The SPARTA Framework; 4. Going a Step Further: Developing a Meta-model for Sparta; 5. The SPARTA Formalism Meta-Concepts; 6. The SPARTA Algorithm Meta-Concepts; 7. The SPARTA Organism Meta-Concepts; 8. Discussion: Applying the Sparta Logic at Different Levels; References; Chapter 5 BPR-Enabled Systems Engineering; 1. Introduction; 1.1. How do we capture evolving systems requirements?; 2. Evolutionary Delivery and Evolutionary Development; 2.1. Evolutionary delivery; 2.2. Evolutionary development

2.3. Evolutionary delivery and evolutionary development are not methodologies2.4. The evolutionary approach to strategy; 3. What is BPR?; 3.1. BPR is not a cookbook methodology; 4. Systems Engineering Meets BPR; 4.1. The common challenges of BPR, evolutionary delivery and evolutionary development; 4.2. What is a meta-model?; 4.3. ED2, as a meta-model of BPR, is a methodology; 4.4. What is the value of ED2?; 5. Principles are at the Heart of Meta-models; 6. Summary and Conclusions; References; Chapter 6 A Simulation-Based BPR Support System for Supply Chain Management; 1. Introduction

2. Business Process Models for Supply Chain Management

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

9781848160576

1848160577