Innovation management in the knowledge economy / edited by Ben Dankbaar.

Format:

Book

Contributor:

Dankbaar, Ben, 1948-

Series:

Series on Technology Management

Series on technology management ; vol. 7

Language:

English

Subjects (All):

Knowledge management.

Knowledge workers.

Technological innovations--Management.

Technological innovations.

Physical Description:

1 online resource (397 p.)

Place of Publication:

London : Imperial College Press ; River Edge, NJ : Distributed by World Scientific, c2003.

Language Note:

English

Summary:

This book provides an overview of recent, predominantly European, thinking on the issues and challenges for innovation management in the modern, knowledge-based economy. The topic is explored in four directions: the growing importance of services and of innovation in services; the growing interest in competence-based approaches of strategy and innovation; the role of technology in innovation processes; and the increasing importance of knowledge management in innovation management. Each direction is briefly introduced by the editor. The contributions come from universities and management school

Contents:

LIST OF CONTRIBUTORS; PREFACE; INTRODUCTION; INNOVATION MANAGEMENT IN THE KNOWLEDGE ECONOMY: SOME PRELIMINARY REFLECTIONS; The Power of Knowledge Workers; Managing the Unmanageable; Creative Tension; References; CONTENTS; PART I THE KNOWLEDGE ECONOMY: TREND OR SCENARIO?; CHAPTER 1 THE CHANGING POSITION OF FIRMS IN THE KNOWLEDGE-BASED ECONOMY; 1.1. Introduction; 1.2. The Knowledge-Based Economy; 1.3. Knowledge as a Core Competency of Firms; 1.3.1. Knowledge Characteristics; 1.3.2. Market Failures in Knowledge Accumulation; 1.3.3. Changing Modes of Knowledge Production

1.4. Trends Underlying the Knowledge-Based Economy1.4.1. Internationalisation; 1.4.2. ICT as General Purpose Technology; 1.4.3. Demography; 1.4.4. Social Trends; 1.5. Changing Skill Requirements; 1.5.1. Skill-Biased Technical Change; 1.5.2. Keeping Skills Up-to-Date; 1.6. Interaction with the Knowledge Infrastructure; 1.7. Changing Market Conditions; 1.7.1. ICT Goods; 1.7.2. Information Goods; 1.7.3. Markets in General; 1.8. Implications for Public Policy; 1.9. Conclusion: Challenges for Companies; References; CHAPTER 2 THE KNOWLEDGE ECONOMY AS AN EARLY SCENARIO; 2.1. Introduction

2.2. The Analysis Underlying the Knowledge Economy as a Scenario2.2.1. Anecdotal Evidence; 2.2.2. The Growth of Services; 2.3. The Knowledge Economy as a Scenario; 2.3.1. OECD; 2.3.2. European Commission; 2.3.3. UK; 2.3.4. The Netherlands; 2.4. Risks of an Early Scenario; 2.4.1. Mixed Business Networks; 2.4.2. Survival of ""Low Tech"" Companies; 2.4.3. Conceptions of Knowledge and Competence; 2.8. Conclusion; References; PART II SERVICES, INNOVATION AND KNOWLEDGE; CHAPTER 3 SERVICES INNOVATION: COMING OF AGE IN THE KNOWLEDGE-BASED ECONOMY; 3.1. Introduction

3.1.1. Services: Firms and Functions3.1.2. Services: Forms and Features; 3.1.3. Services and Innovation; 3.2. Innovation in Service Firms and Sectors; 3.2.1. Forms and Features of Services Revisited; 3.2.2. Management of Services Innovation; 3.3. Innovation in Service Functions; 3.4. Conclusion; References; CHAPTER 4 THE CHANGING CHARACTER OF ""SERVICE INNOVATION"" AND THE EMERGENCE OF ""KNOWLEDGE-INTENSIVE BUSINESS SERVICES""; 4.1. Innovation in Service Functions; 4.2. Knowledge-Intensive Business Services (KIBS) as ""Agents of Innovation""

4.3. Towards a ""Service-Led"" Theory of Innovation?References; CHAPTER 5 THE ROLE OF TECHNICAL AND SCIENTIFIC SERVICES IN THE INNOVATION PROCESS; 5.1. Technical and Scientific Services Supporting the Innovation Process; 5.2. Findings in Industrial Automation and Pharmaceuticals; 5.2.1. The Case of the Industrial Automation Industry; 5.2.2. The Case of the Pharmaceutical Industry; 5.3. Towards a N ew Field of Study: Services for Innovation; 5.3.1. About the TSS Market; 5.3.2. Managerial Implications; References

CHAPTER 6 DOES IT REALLY MATTER THAT SERVICES DIFFER? NEW PRODUCT DEVELOPMENT IN FINANCIAL SERVICES

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

9781860949357

1860949355