Making Claims: Knowledge Design, Capture, and Sharing in HCI

Format:

Book

Author/Creator:

McCrickard, D. Scott, author.

Series:

Synthesis lectures on human-centered informatics, 1946-7699 ; # 15

Language:

English

Subjects (All):

Computer logic.

User-centered system design.

Human-computer interaction.

Physical Description:

1 online resource (xvi, 109 pages) : illustrations.

Other Title:

Making Claims

Place of Publication:

[Place of publication not identified] : Springer Nature (BSL), 2012.

System Details:

Mode of access: World Wide Web.

Summary:

Human-centered informatics (HCI) is a young discipline that is still defining its core components, with approaches rooted in engineering, science, and creative design. In the spirit of this book series, this book explores HCI as an intersection point for different perspectives of computing and information technology, seeking to understand how groups of designers can communicate with an increasingly diverse set of colleagues on a broadening set of problems. In so doing, this book traces the evolution of claims as a way to capture and share knowledge, particularly in comparison to other approaches like patterns and issues. Claims can be a centrally important aspect in HCI design efforts, either consciously by targeted design techniques or through ingrained habits of experienced designers. An examination of claims, their uses in design, and the possibilities for explicit use in future collaborative design endeavors seeks to inspire their further development use in HCI design.

Contents:

Contents note continued: A.8. Gang of Four patterns (1995)

A.9. Erickson and Thomas activity and design patterns (1998)

A.10. Sutcliffe and Carroll claims for engineering (1999)

A.11. Selvin's QuestMap and Compendium (1999)

A.12. Claims in the Rosson and Carroll textbook (2002)

A.13. van Duyne's patterns (2002)

A.14. Haynes' claims analysis (2004)

A.15. Chewar's claims and critical parameters (2004)

A.16. Saponas' pre-patterns (2006)

A.17. Lee's claims and the Central Design Record (2009)

A.18. Intuio patterns (2010)

A.19. Wahid's claim cards (2011)

A.20. Culmsee and Awati's issues and complex problems (2012).

Machine generated contents note: 1. What are Claims?

1.1. Motivation

1.2. Definition

1.3. Book overview

2. Knowing and Sharing

2.1. Otlet's early vision of knowledge dissemination

2.2. Toulmin, claims, and argumentation

2.3. Rittel, wicked problems, and issue-based information systems

2.3.1. Rittel, IBIS, and IBIS-related approaches to design

2.3.2. Compendium

2.3.3. Reflections on IBIS-related solutions

2.4. Alexander, patterns, and pattern languages

3. Evolution of Claims

3.1. Growing the garden

3.2. Software engineering to usability engineering

3.3. Definitional texts

3.4. Continuing evolution of claims

4. Using Claims

4.1. Claims and engineering

4.1.1. Engineering interfaces with critical parameters

4.1.2. Engineering interfaces using agile methods

4.2. Claims and science

4.2.1. scientific approach to understanding auditory notifications

4.2.2. scientific approach to comparing gesture and touch

4.3. Claims and design

4.3.1. Claims maps

4.3.2. Claims as creative design tools

5. Looking Forward

5.1. Multidisciplinary research with claims

5.2. Neutral claims

5.3. Identifying relationships between claims

5.4. Claims-based design approaches

5.5. Identifying quality claims

5.6. Automatic extraction of claims from databases

5.7. Claims for everyone

5.8. Claims influencing the HCI discipline

A. Timeline of Advances in Claims, Patterns, and Issues

A.1. Toulmin's claims (1958)

A.2. Rittel's issues in IBIS (1970)

A.3. Alexander architectural patterns (1977)

A.4. Conklin issues tool gIBIS (1988)

A.5. Carroll and Kellogg psychological claims (1989)

A.6. McCall tool support and issues reification in PHI (1991)

^ A.7. Carroll and Rosson claims in a task-artifact framework (1992)

Notes:

Part of: Synthesis digital library of engineering and computer science.

Includes bibliographical references (p. 95-108).