1 option
Customer Service: An Attitude Not An Occupation.
- Format:
- Video
- Series:
- Academic Video Online
- Life Skills: Working World for Young Adults ; Part 2
- Language:
- English
- Subjects (All):
- Human Resource Management.
- Business ethics.
- Youth.
- Customer relations.
- Job skills.
- Attitude (Psychology).
- Local Subjects:
- Human Resource Management.
- Business ethics.
- Youth.
- Customer relations.
- Job skills.
- Attitude (Psychology).
- Genre:
- Instructional
- Physical Description:
- 1 online resource (21 minutes)
- Place of Publication:
- Wheeling, IL : Film Ideas, 2006.
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- The bottom line for any position is keeping the client happy. In this age appropriate program young earners see first hand what makes for good customer service and bad customer service. Once they're on the job they learn the importance of putting the golden rule for customer service into action. Customer service: making sense of the working world.
- Notes:
- Title from resource description page (viewed December 12, 2018).
- OCLC:
- 1030657559
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