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The angry customer. 1 / by The Richardson Company.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Customer services.
- Management.
- Genre:
- Educational films.
- Physical Description:
- 1 online resource (3 min.).
- Place of Publication:
- Boulder, CO : Engaging Training, 2009.
- Language Note:
- In English.
- Original language in English.
- Summary:
- Caution! Find Out How to Calm -- and Not Calm -- the Caustic Client! Summary: A new customer service scenario, designed for today's high-efficiency, money-saving training needs.
- Notes:
- Title from resource description page (viewed Mar. 12, 2014).
- OCLC:
- 874048356
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