1 option
Passion for service excellence / produced by Seven Dimensions.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Communication.
- Customer relations.
- Office management.
- Genre:
- Instructional films.
- Physical Description:
- 1 online resource (14 min.).
- Place of Publication:
- Melbourne, Victoria : Seven Dimensions, 2009.
- Language Note:
- In English.
- Original language in English.
- Summary:
- See the difference when people want to provide exceptional service: Be passionate about your work. Make a positive first impression. Happy voice | Positive greeting. Fast response | Professional image. Build friendly relationships. Know your product. Understand needs and deliver solutions. Turn complaints into commendations.
- Notes:
- Title from resource description page (viewed Apr. 28, 2014).
- OCLC:
- 890732575
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