1 option
Remember me : experience / by Cindy Erdman.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Customer relations.
- Genre:
- Educational films.
- Physical Description:
- 1 online resource (16 min.).
- Place of Publication:
- Carlsbad, CA : CRM Learning, 2000.
- Language Note:
- In English.
- Original language in English.
- Summary:
- In the hospitality industry, it's an employee's job to make customers feel welcome and appreciated. Unfortunately, the customer in this program doesn't get a lot of that. As he is neglected by hospitality workers and other service providers, viewers remember what matters most.
- Notes:
- Title from resource description page (viewed Mar. 12, 2014).
- OCLC:
- 874048550
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