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Mastering difficult conversations. How to SHINE in difficult management situations / produced by Briefings Publishing Group ; producer, Jennifer Schuster ; directed by Pete Sandford.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Business communication.
- Office management.
- Organizational effectiveness.
- Personnel management.
- Industrial relations.
- Genre:
- Instructional films.
- Physical Description:
- 1 online resource (22 min.)
- Other Title:
- How to SHINE in difficult management situations
- Place of Publication:
- Bethesda, MD : Columbia Books, 2002.
- Language Note:
- In English.
- Original language in English.
- System Details:
- data file
- Summary:
- This video focuses on how employers handle difficult managerial situations with employees.
- Notes:
- Title from resource description page (viewed May 26, 2015).
- OCLC:
- 911723848
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