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Customer service video series. Episode 1, A tale of two businesses / [created by] Jeff Havens ; the Jeff Havens Company.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Best Buy (Firm)--Customer services.
- Best Buy (Firm).
- Circuit City Stores--Customer services.
- Circuit City Stores.
- Customer services.
- Genre:
- Instructional films.
- Physical Description:
- 1 online resource (2 minutes)
- Other Title:
- Tale of two businesses
- Customer service. A tale of two businesses
- Place of Publication:
- Bloomington, IL : The Jeff Havens Company, 2013.
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- This short, amazing history lesson will show you the difference between focusing on your customers and focusing on your bottom line. You'll also learn about some haunted buildings that might be close to where you live. Enjoy!
- Participant:
- Jeff Havens, presenter.
- Notes:
- Title from resource description page (viewed October 08, 2019).
- OCLC:
- 1126679565
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