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Remarkable customer service. [2 of 8], Names and greetings / the Jeff Havens Company.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Subjects (All):
- Customer services.
- Salutations.
- Genre:
- Instructional films.
- Physical Description:
- 1 online resource (4 minutes)
- Other Title:
- Names and greetings
- Place of Publication:
- Bloomington, IL : The Jeff Havens Company, 2018.
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- This video will show you how ridiculously easy it is to establish a positive first impression by using your customer's name along with an inviting greeting. That may make you think this will be a boring video, which is why we've filmed a bunch of ways to screw this all up to make it worth watching. You'll also learn the best name for a store based in Alabama. How is such a random tangent possible? You'll have to watch to find out!
- Participant:
- Jeff Havens, presenter.
- Notes:
- Title from resource description page (viewed October 08, 2019).
- OCLC:
- 1126678399
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